Burger King Reviews Summary

Customer Service

Pros:

• "Very good service, especially for allergic people."
• "Jamie was so helpful! He brought my food over to me because I was alone and didn’t want to leave my bags!"
• "Came into this establishment with lack of expectation only to be met with great hospitality."
• "Jamie the shift manager was my server today as I needed some changes on a veggie meal."
• "Jamie and Neve went above and beyond to help with a gluten free order for my daughter- thank you."
• "Leah helped us as we were confused with the tapping on the machine order, she was very quick, helpful & efficient."
• "I ordered a royal cheese bacon and they forgot to put the bacon and cheese. I came back to complain and I saw how they put the cold cheese and bacon and gave it back to me in less than 1 min... really dissappointed."
• "Jamie & Louise were very helpful. My daughter is allergic to sesame so they changed her burger to Brioche bun at no charge."

Cons:

• "Ordered an eat-in meal. Was served in a to go bag and server refused to switch to a tray."
• "Ordered a meal from the self service it took my money and never ordered the meal this was on Friday money not refunded."
• "the fastest and best Burger King Ive had, it took literally 3 minutes and I had my food! Although the chicken burger was a bit small it was still good."
• "Don't even bother. Just please, for your own sanity, Just don't. Was met with basically a reincarnation of 'Kevin and Perry'."
• "There was a young male named Jason on the shop floor who was doing a sterling job of keeping the restaurant clean and tidy, being extremely helpful with the additional instructions I had asked for regarding my food."
• "Does charge your bank account even when order doesnt put through."
• "I’m not expecting a big firework for my £12 but this restaurant was disgusting dirty. Half finished burgers and chips on various tables."
• "Cold burgers. Buns felt like they haven't been warm at all.."

Food Quality

Pros:

• "Very smoothly, excellent service and tasty, warm food very quickly."
• "Just wanted to leave a wee review to say that the food was great, would recommend it especially after a long flight."
• "Exceptional Service by Chloe & Euan Despite initially receiving cold food, Chloe's kindness and promptness in replacing our order made all the difference."
• "Food was amazing loves the crispy chicken! Emily and Chloe were very helpful with all my questions."
• "Great food. Burger was beautifully cooked and elegantly assembled."
• "I had a fantastic time at the Burger King thanks to a young man by the name of Euan. Courteous, chivalrous and downright delightful."
• "Food was good as usual but the difference is the staff Tadashi was join our conversation while we are struggling with UK plug vs EU plug and brought us two UK plug chargers for apple and android phones."
• "Great to see more vegan options available at Burger King! This chain is pushing things forward! Thank you to Lachlan, and the other efficient and attentive staff!"

Cons:

• "Would have given 5 but gave 4 stars because of the extortionate prices. Otherwise, great service."
• "Paid £2.99 for medium fries 🍟 and look at picture of the quantity.I counted them total 15 fries..we are paying fortune and not even getting enough quantity. What a rip off"
• "Don't you ever go to this place. Their burgers are NOT what they sell in other locations. Plus they are so in a rush that they gave me patties with frozen bacon and unmelted cheese."
• "Horrible food meal we had, the burger with no meat and literally extremely small for the meal we had, we had burger King un the past and this is been the worst."
• "Probaly the worst Burger King i’ve ever been to. The food was smaller than normal and the Price was insanely High. There was also a limit of burger choices and the soda was boring, no gas in it."
• "One star only as the chips were the only things hot. The burger was So cold I wasn’t even sure if it had been cooked or in the microwave longer than 10 sec"
• "Terrible service...although the prices are already sky high absolutely no care taken in food preparation...cold chips and burger was even missing sauce!"
• "Pretty bad the chicken burger was shocking it was described as a spicy chicken burger but I think they forgot the spice it was very soggy like it had been sitting around for a while."