O'Oliviero Reviews Summary

Service

Pros:

• "Service was great and had a nice outdoor seating area for dinner."
• "The service was friendly and very accommodating when we asked to change the type of pasta."
• "Visited this little gem in Edinburgh today and I must admit I’ve ate in some of the best Italian restaurants and they don’t come near to this one for 5 star service."
• "Literally the best service in ALL of Scotland hands down."
• "We called in quite late and without a booking. There was no problem with seating even though the restaurant was pretty full with a good atmosphere."
• "Genuine Italian, clean, service honest and impeccable."
• "Service was quick, staff where polite."
• "The service was prompt and friendly. Would absolutely recommend O’Oliviero to anyone near The Grassmarket."

Cons:

• "Convenient location and the food was ok. Sadly the calamari was a different amount every time I seen an order given. Not consistent. Service was ok."
• "Over cooked unsalted paste. Unable or unwilling to split a party of four into two checks."
• "Poor service, we had to wait for around 10 minutes to be accompanied despite of having available tables."
• "Service was fine. Our table was attended to quickly by the, but once we were ready for the bill it took some time for our bill to arrive."
• "So unfortunately after the second visit 2 years later the service has reached a new low."
• "Rude staff. I couldn’t understand when they communicated with each other in Italian. Poor food quality and a super dirty toilet."
• "Staff were really awkward, was served by 4 different people."
• "We had to wait 50 minutes to get starters, while other tables around us (who had arrived later) got their food."

Food Quality

Pros:

• "Food was gorgeous and perfect. I had a salmon pasta and it was divine."
• "The aroma outside pulled us in to see if the taste lived up to the smells and it certainly did!"
• "Got the mushroom gnocchi which as you can see deserves a Michelin star."
• "Decent food; decent price; decent location. The portions are generous and the prices are reasonable."
• "Great find. Fantastic pizza and the Ragu is great too. Friendly service."
• "This place was fantastic! I got a Lasagna and a pizza which were amazing!!"
• "Absolutely the best lasagne I’d had for years! My mum loved the seafood pasta dish."
• "This place is a little gem. We have just finished eating there on a trip to Edinburgh."

Cons:

• "Over cooked unsalted paste. Capers on the steak were bullets as it was not cooked."
• "One of the least authentic Italian experiences I have ever had. We started with the Panna Della Casa... Which despite the description meant we got some stale bread."
• "Found a shard of plastic in my food, serving staff were helpful and brought a replacement. However whilst eating the second meal my mouth began to itch which means there was cross contamination with shellfish in the kitchen."
• "American-style Italian food made for tourists. Poor quality of ingredients."
• "Poor service, we had to wait for around 10 minutes to be accompanied despite of having available tables."
• "The food is pretty good, really enjoyed the sharing started that comes with a couple of cocktails."
• "So some of the best food out here in Scotland. The staff seemed newly trained but the food amazing 🤩."
• "The whole experience of our lunch at this restaurant was exceptional. The setting was lovely, the staff were both courteous and knowledgeable and the food was delicious and well presented."

Atmosphere

Pros:

• "Visited this little gem in Edinburgh today and I must admit I’ve ate in some of the best Italian restaurants and they don’t come near to this one for 5 star service, food, atmosphere."
• "Great find. Fantastic pizza and the Ragu is great too. Friendly service. Seating both inside & outside."
• "A lovely little restaurant with a nice atmosphere. The staff were all really friendly."
• "Atmosphere here was amazing. We ordered garlic cheese pizza and vegetarian calzone and tropical mocktails."
• "Loved the atmosphere and the service was fantastic."
• "We stumbled on this on our first eve in a week stay in Edinburgh. We ended eating there 4 times. Each time the service was warm friendly and caring."
• "Enjoyed the outside seating on a glorious sunny day (a little windy). The tables and seating were very stable."
• "A beautiful menu and a gracious host - top class breakfast options with great coffee and food all day with indoor and outdoor seating."

Cons:

• "The first time I came in the food was really good, yet the second time in the span of two months the drop in quality was weird."
• "One of the least authentic Italian experiences I have ever had. The restaurant was unnervingly empty and maybe there Alarm bells should have started ringing there."
• "Visiting this beautiful city and on the last day decided to get some dinner at O’ Olivero. This is absolutely disgusting customer service… the worst I have ever encountered."
• "Pizza really good, but the rest is below restaurant standard."
• "The restaurant is located in a great spot. The service was good and the ambience was decent. Clean place."
• "Stopped for a quick late meal after work. Much better than I expected from the (relatively) low score."
• "We arrived only to be spoken to in a short manner after asking for availability."
• "All looked really promising as we were led to our table. Could not fault food for price but the management need to treat staff with more respect."