Bar Napoli Reviews Summary

Category: Italian restaurant Edinburgh

Address: 75 Hanover St, Edinburgh, EH2 1EE, United Kingdom

Phone: +441312252600

Rating: 4.2
based on 324 reviews.

Service

Pros:

  • "Great service from start to end. Shout out to Rian who always serves our food with a side of smile!"
  • "Had an amazing experience with Rial! Was energetic, engaging, and provided overall great service."
  • "The staff were very attentive."
  • "Service was quick and friendly, and the atmosphere was lively."
  • "Friendly, speedy and attentive staff."
  • "Special recognition the the most italian server Mimo, would definetly come back!"
  • "Wait staff were attentive and friendly."

Cons:

  • "We were made to wait in the rain."
  • "No apologies, no compensation. Bad experience and service."
  • "Worst service I’ve received. All the staff have attitude problems."
  • "The waiters in this restaurant are not interested in customers or their jobs they were not welcoming and the food arrived was virtually thrown on the table."
  • "Staff were walking past our table several times and cleaned the table right next to ours yet no one seemed to have noticed we were waiting for 20 minutes."
  • "The staff is not very friendly as the restaurant is very crowded."
  • "The waiters are quite rude."

Food Quality

Pros:

  • "Food is amazing, good proportions, quick service and friendly staff."
  • "Absolutely superb. Great value, superb portions, fantastic (if overworked staff), but who kept smiles on their faces despite being full."
  • "Great atmosphere and food, big portions and really nice staff."
  • "We had the mussels and calamari to start which was very tasty followed by lasagne and a chicken mushroom pizza."
  • "The Tagliatelle Bar Napoli was hands down the best pasta I've ever had in my life."
  • "The food is amazing and the portions are massive!"
  • "The food was also amazing. 10/10."

Cons:

  • "Stater of breaded Camembert was bland and hard enough to break teeth."
  • "The pizza bread with garlic and oil was completely soaked through."
  • "The food was way off and shameful that it was classified as an Italian."
  • "The olives were of very low quality (same as those you can buy st lidl)."
  • "The dishes did not contain the ingredients that appeared on the menu."
  • "The mushroom sauce on top of the chicken dish was also overly salted."
  • "The food was bland and overly salted to a degree that was laughable."

Atmosphere

Pros:

  • "Everyone was so smiley and it was such a warm, bubbly atmosphere."
  • "Its quite a fast paced restaurant with lots of hussle and bussle which we loved."
  • "Very cheap and excellent atmosphere."
  • "The atmosphere and energy was brilliant!"
  • "The atmosphere from the beginning was great."
  • "The atmosphere is lively and busy."
  • "Very busy and great atmosphere."

Cons:

  • "I don't like being seated downstairs it is a bit lacking in atmosphere."
  • "We were seated in a separate, empty part of the restaurant, isolated from the lively atmosphere."
  • "The atmosphere is dire."
  • "We promptly left as the atmosphere was nothing short of hostile towards us."
  • "The space was very rowdy and noisy."
  • "We were seated downstairs in the cold room with zero atmosphere."
  • "The atmosphere is homely and relaxed."

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