Address: 9 Elm Row, Edinburgh, EH7 4AA, United Kingdom
Phone: +441315561588
Rating: 4.5
based on 168 reviews.
Atmosphere & Ambience
Pros:
"It's a relaxed and homely atmosphere with excellent food at very reasonable prices."
"Great atmosphere, was just like being in Italy."
"The cozy ambiance and friendly staff immediately set the tone for a welcoming meal."
"The atmosphere transports you to a different world, filled with a collection of trinkets, artwork, posters, and delights."
"The atmosphere was very authentic Italian (you know it's a good place when Italians dine there as well)."
"There was something nice and homely feeling about the place."
"So warm and welcoming from all staff."
Cons:
"Our seats near the door were probably more at home in an igloo. It was really, really drafty when the door opened."
"Italian Restaurant with a bit too loud music and a lot of people."
"The interior and decor is very dated and a bit run down."
"No atmosphere."
"It was very loud the evening that we visited."
"Perhaps the decor looks a bit tired."
"The venue is a cosy and cramped, 80s decor trattoria."
Food Quality
Pros:
"The portions are great and the food tastes delicious."
"Very cheap food. Surprisingly cheap. But delicious and worth the wait."
"The main event, the food, was exceptional. We had pizza, handmade and popped in the pizza oven."
"The menu boasts a diverse selection of pizzas, and I was impressed by the freshness of the ingredients."
"The food was really nicely cooked and extremely tasty."
"Their food are prepared fresh on site by chefs that have worked there since I was a child."
"The pizza was one of the best I've had in ages, everything about it was just perfect!"
Cons:
"They didn’t appear to understand that my partner was vegan even after explaining and served him a plate of pasta covered in cheese."
"This is the worst Italian I have eaten in."
"Pizza wasn't too bad but nothing I would need to try also Garlic bread was a toasted burger bun and pasta was greasy."
"The bruschetta was terrible & neither of us could eat our pizzas. They were greasy & the cheese was clumpy."
"The pizza was cool and it was at the point where it was getting to be crunchy, as it had been sat out too long."
"The pizza dough was sour & the difference between a 12 & 14 inch pizza was simply an extra 2 inches of sour dough with no filling."
"The pizza was a flat frozen kinda affair with some sort of sauce, precious little cheese and burnt at the end."
Service
Pros:
"Just want to say a big thankyou to The Jolly Restaurant (Manager and Staff) for all your help for my son Ryan 18th birthday meal celebration, he had a great time."
"Vito the waiter-extraordinare has been there for as long as I can remember, cracking awful jokes in the best way possible and making sure you're always happy."
"The service was prompt and attentive without being intrusive, creating a relaxed atmosphere for enjoying the meal."
"All those waiting on us where so friendly and patient (my group asked a lot of questions)."
"Staff were very friendly and the pizza was amazing."
"The staff were all so friendly and helpful, especially as we were there for a birthday meal."
"Personal service is swift and cheerful."
Cons:
"When we arrived, we informed the girl we’d booked, but they couldn’t find our reservation."
"The staff were abrupt."
"Service was not perfect with our waitress leaning on us lots of time to serve and collect plates!"
"Service was very slow, when asking for drinks too."
"We stood for quite some time without anyone acknowledging us & when they did, they indicated to a table without chairs for us to take."
"Food was slow to arrive and they weren't that busy."
"Service could have been better we had to find our own table."
Value for Money
Pros:
"The lunch menu is incredible value for money and, while there are fancier restaurants with finer foods, there’s no better place to meet up with friends and natter."
"Had the most amazing takeaway from this well run establishment."
"Jolly's beats them all in terms of food quality, service quality, and price. Every time!"
"With extremely reasonable prices (£7 for a 3 course meal at lunch) you seriously can't fault the great quality of food and service you receive."
"Best value for money. £7.90 for a 3 course lunch."
"We were shocked how cheap it was."
"For the amount you get, it's a very decent price."
Cons:
"I was also disappointed with as I was served frozen chips which would be acceptable if I was buying a takeaway and not paying premium prices to dine in a restaurant."
"You gets what you pay for I guess, but it’s unlikely we will be back."
"The overall quality is still very poor."
"Will never go back or recommend."
Facilities & Accessibility
Pros:
"They'll also do a half-pizza/half-pasta combo that's good if you're finding it hard to choose :)"
"Good bus access near by and great for a bite before the theatre."
"A real old style Scottish Italian family owned restaurant situated at the top of Leith Walk."
Cons:
"Toilets and the journey to them wasn't the best experience."
"Would point out toilets are downstairs and very steep, so if you have mobility issues, take note."
"Just don't try going to the loo in this place. It's similar to a trip down a ski jump."
"My only fault with most restaurants is the ladies restrooms are either upstairs or downstairs which in this case were steep."