The Inn On The Mile Reviews Summary

Location

Pros:

• "The Inn on the Mile hotel's location, hotel room, and facilities made us have an exceptional time."
• "Located on the royal mile this converted townhouse was perfectly located for a walk to the castle."
• "Right on the royal mile. Modern chic bar restaurant with an industrial look."
• "The Inn on the Mile may have the best location in Edinburgh."
• "Wonderful room, ultra clean and comfortable, literally in the middle of everything."
• "Fantastic location with exceptional service in the center of the Royal Mile."
• "Wonderful central location."

Cons:

• "Lots of street noise when the bars empty at 3 a.m."
• "Might seem silly to complain given the location, but it was a bit noisy outside late night which could affect a light sleeper."
• "Seats available outside but it's quite noisy as it's on a junction."

Service

Pros:

• "Stayed at the hotel. Great service, very friendly and efficient."
• "Thank you Monika for the excellent service!"
• "Demetris was so helpful, and pleasant! He made all the difference!"
• "Very attentive staff and great menu of food and drinks."
• "Staff really were excellent."
• "The gentleman who checked us in and served us breakfast was very welcoming."
• "The staff were really nice, especially the manager Monika, who did everything she could to make our stay pleasant."

Cons:

• "Completely appalling service...before we even got in the door!"
• "Ignored by staff for fifteen minutes waiting to be seated, then as soon as someone else came through the door staff tripped over themselves to seat them."
• "Tried phoning 6 times this evening! No answer from any of the 3 options and the other option to leave a message doesn't work."
• "Staff is horrendously overworked as the quality of the place filled seats exactly as one would imagine."
• "The lady at the entrance of the restaurant really needs customer service training. Her attitude is terrible with clients."
• "Service was really disappointing. Girl on the door seemed confused and left, eventually another waitress took us to a table and said she’d be right back with menus but disappeared."
• "Very rude manager - at 21:03 kicked us out because we have a child with us and they aren’t allowed in the bar after 9."

Food & Drinks

Pros:

• "Ate the steak and ale pie with a gin flight."
• "They serve a variety of delicious drinks and the food is great quality too."
• "The vegetarian haggis was great in the veggie breakfast (9.50) and there was a continental breakfast option too."
• "Food is lovely very tasty, I’ve never tasted food like it!"
• "Breakfast the next day was very tasty and well executed."
• "The mile Benedict’s were amazing! Coffee was superb!"
• "I have to try the Haggis and it was delicious, the Jameson Whiskey sauce was beautiful."