Filling Station Reviews Summary

Service

Pros:

• "Peter and all the staff were so friendly and helpful."
• "FANTASTIC service!! The staff is absolutely amazing!"
• "Keith made sure we had anything and everything we needed."
• "Yekaterina – our waitress – helped us with the menu and performed best service."
• "The staff is accommodating and kind."
• "The staff were all very helpful and had a great attitude which made the experience better."
• "Customer service was amazing."

Cons:

• "Service was utterly lacking."
• "The service slow to pedestrian and you feel forgotten."
• "Service was okay, VERY busy, 10 minutes just to get a round of beers."
• "Service was average. Few friendly staff upon entrance."
• "Service also left a lot to be desired."
• "Waiter wasn't overly friendly."
• "The waiter was just rude and refused to even ask the cook about a “nonstandard” allergy."

Atmosphere

Pros:

• "This place has a great atmosphere, wonderful service and the food isn't bad either."
• "Like the old fashioned items of racing car memorabilia around the restaurant. Cosy place for a meal."
• "The decor is fabulous and creates a wonderful ambience."
• "The atmosphere is welcoming and lively."
• "Great atmosphere both inside and in the outside seating area."
• "The atmosphere was fantastic, with a beautifully designed interior that caught my attention."
• "Good atmosphere."

Cons:

• "The restaurant feels very noisy and off-putting when you're ready to sit down and eat a meal."
• "The place hasn't completely gone overboard with the american decor."
• "When it’s very busy (as it was), there is a lot of noise so it’s not really cosy."
• "The lighting is quite dark even in the morning for breakfast."
• "The restaurant felt cold."
• "The atmosphere was cosy and pleasant."
• "This place feels like a mass restaurant."

Food Quality

Pros:

• "The food was De-licious; I had the firecracker shrimp with a side of fries."
• "Food is always great, and atmosphere of a great family restaurant."
• "The food claims to be American in spirit but was better than we make at home."
• "The burger was nice."
• "Pizzas are tasty."
• "The food was delicious, served quickly and was hot right to the end of the meal."
• "The food was amazing and very well presented."

Cons:

• "The Mac and cheese was even worse, similar consistency to wall paper paste and no flavour."
• "The food was completely forgettable, chicken dry, bland and lacked flavor."
• "The Chips were cold, salty, disgusting husks! The chicken dry and tasteless."
• "A tasteless steak, salad leaves were little rotten."
• "The worst fish and chips there."
• "The nachos pizza was nothing but a thin base with tomato sauce, gaucamole and jalapenos, very little cheese."
• "The fish which I didn't find much of was stuck to the overdone batter and not really edible."

Value for Money

Pros:

• "Price for the two meals and drinks was £30.00, seriously for what we got it was worth it."
• "Food was amazing and good value."
• "The food is filling for not too steep a price for the center of town."
• "For the price, can't complain - the food was lovely, service quick and plenty of space and comfortable seats."
• "The prices are very reasonable also."
• "Prices from the lunch menu more than reasonable."
• "Not cheap but reasonable prices for the privileged location, and a good quality/price ratio."

Cons:

• "Totally overpriced as well."
• "With such poor quality, it should not have been so expensive. For 4 people the bill was £108."
• "Very expensive for what we got."
• "Overpriced and under delivered, very disappointing."
• "However toilets need a good clean, no soap in the three soap dispensers in the Gents toilets."
• "Very expensive especially considering their food was so below average."
• "Greatly overpriced that's why I gave it a 2 *."

Cleanliness

Pros:

• "Baby change facilities and clean toilets."
• "The restaurant appeared clean and the server was friendly and helpful."
• "Great food and wonderful atmosphere with lovely staff, hygiene was excellent."
• "The place was very clean and I will definitely return and recommend to friends."

Cons:

• "Toilets are grubby. wine glass we had still had old lemon still in it which we only noticed at the end 🤮NOT GOOD AT ALL"
• "The sanitary boxes were over spilling with stuff falling to the floor in all cubicles."
• "The toilets need a revamp too!!"
• "Every time I go, I always hope and pray that the toilets are clean and yet every time we go, they are disgusting."
• "The men's bathroom was awful and should have been closed."
• "Was all great until a visit to the toilets. I found the disabled toilet in a disgusting state, my wife found the ladies were very unclean and smelt horrible."
• "Absolutely disgusting. The toilets were atrocious, no taps on the sinks."