Drum & Monkey Glasgow Reviews Summary

Atmosphere

Pros:

• "Good City Pub that really buzzed with some nice friendly fellow customers."
• "Staff and atmosphere are always lovely."
• "Nice relaxed atmosphere, crowd is a good mix of 30s upwards."
• "The place is really pretty and cozy though."
• "This place has a good ambiance, old style pub."
• "A very cozy pub with a wonderful atmosphere!"
• "The Drum & Monkey in St Vincents Street is a traditional style pub, with a friendly atmosphere."

Cons:

• "It’s quite stuffy and we were shoved in the back even though we were the only ones in the restaurant."
• "Place was ridiculously loud and the staff rude and very unhelpful."
• "Only real downside was the atmosphere. I’ve been to livelier wakes."
• "Classic pub with atmosphere, however a bit noisy."
• "All in all pretty rude and not a welcoming atmosphere."

Service

Pros:

• "Staff were friendly and prompt with serving!"
• "The staff are relaxed but still attentive."
• "Always had good food delivered fairly quickly."
• "I was very impressed with the speed of service and cheery staff."
• "The staff were very helpful and pleasant."
• "Staff friendly."
• "The staff member serving me, knowledgeable both of the ales they serve and of the significance of Cask Marque, offered me unasked a series of tasters."

Cons:

• "Service with a frown."
• "Service wasn't great. One of the staff members was quite rude."
• "Rudest staff Iv ever come across, especially the man with the long hair who needs to go find a new career path."
• "Staff were beyond rude, to the point we actually decided to leave before ordering food."
• "Service was not great, pretty slow."
• "Waited for food 2 hours, no one made an effort to come to us and tell anything."
• "Poor service!"

Food Quality

Pros:

• "Food was good."
• "Whatever, it was delicious."
• "It was absolutely delicious, served with perfect mash."
• "The food is the best part and what I'd recommend you to try."
• "Food was decent and choice of beers and spirits were excellent."
• "The food was fantastic."
• "The food was amazing even though I think the pie was a bit small, but still very tasty!"

Cons:

• "The Sunday roast was both burnt and undercooked."
• "However the food was not good. Squid starter was like rubber bands."
• "I ordered salmon, it was more burnt than roasted."
• "Got a Landlords platter that's a joke says for 2 @£20 wouldn't even feed a child."
• "Balmoral chicken was lacking in quantity."
• "Fish'n'Chips were a 6/10."
• "Fish'n'Chips were a 6/10, and the burgers looked like they were killed in a fire, revived and killed again in a fire."

Value for Money

Pros:

• "Two meals for less than £20 both good quality and good value."
• "a good choice of of real ales and drinks at a reasible prices."
• "The malt whisky is very reasonably priced and the beer has won awards."

Cons:

• "when we were charged £9.10 for a pint of lager one vodka and a can of diet irn-Bru we decided to drink up and leave."
• "Overpriced food and drink. Be very careful if paying by card."
• "Expensive for what it is."
• "Felt short changed on the amount of alcohol."

Accessibility

Pros:

• "Formerly a bank, this lovely old baroque building, serving unquestionably perfect ale."

Cons:

• "I feel that on their website they show that the entrance is 'wheelchair friendly' but this would only be true if they had someone to hold the door open for them on entry and exit."
• "Online ordering with no signal or no WiFi."

Cleanliness

Pros:

• "Very clean and friendly."
• "The venue is great - set in an old bank it has wonderful high ceilings and gorgeous furnishings."
• "Gorgeous pub in an opulent old bank. Lots of marble, dark wood and brass."

Cons:

• "The toilets were disgusting too - foul smelling!"
• "I've been to a lot of places, second/third world countries too, but the stench and conditions of the toilets here are either comparable or worse."
• "The thing that lets it down badly is the toilets. They are dark, dingy and disgusting."
• "You can smell them as you walk downs stairs to them and the fact someone had pooed all over one of the toilets made me ill."
• "The ladies toilets are a disgrace old and broken woodwork under the handryer and the spiral staircase is filthy."
• "Initially they looked clean enough but in the cubicle there is a shelf area above and behind cistern upon which I left my initials and 'Dust me' as it certainly needs it, also the air vents are thick with dust."