The Counting House - JD Wetherspoon Reviews Summary

Value

Pros:

• "In a group of 6 on a Saturday drink day, we had a great value meal & drink."
• "Prices are really cheap with double measures of spirits particularly good value."
• "Friendly and welcoming staff with reasonable prices for food and drink."
• "Quick, friendly service and reasonable food at good prices."
• "The drinks selection is great and very cheap"
• "Good range of real ales and always well kept!"
• "Free refills for tea and coffee, great idea."

Cons:

• "The food standard is so poor, it actually turns out expensive!"
• "Food and drinks served at much the same temperature - ok if it had been a salad but it was burgers and chips!"
• "Food was fine, we had small portion fish and chips and chicken wrap."
• "Food not bad considering the price."
• "The food was average. Definitely not eating in there again."
• "Food was quite inexpensive but the staff were quite unhelpful when we asked if we could pay for 2 more tea's to fill up our thermos."
• "The food looks good, and the keyword is looks. Been waiting an hour for my food."

Service

Pros:

• "staff were all courteous, friendly & very efficient"
• "A great example of the Weatherspoon's chain. Staff were warm welcoming."
• "Everything was clean and staff were friendly despite them being run off their feet."
• "Staff are generally nice."
• "The staff are excellent and it's like any other wetherspoons, cheap and friendly."
• "Service was excellent."
• "Great service considering the size of the place."

Cons:

• "Not the best experience. Visited for a new year catch up with my 3 sisters. My oldest sister had her purse stolen from her bag."
• "Far too many people squashed in, waited ages for food then our order was wrong, and what was right was cold."
• "The young man who took our complaint said his manager had advised my wife couldn't have a partial rebate but she could have 'a free bowl of chips'."
• "This is probably my least liked Wetherspoons, but only because it's usually so busy and so the service is pretty slow."
• "sometimes you can be waiting a long time to get to bar and/or get served"
• "the staff behind the bar can not read the order of people waiting to be served"
• "Service slow, reduced menu as no fryers working."

Cleanliness

Pros:

• "Mens Toilets were clean, but have to navigate a few doors and stairs to get there."
• "Toilet is clean and comfortable."
• "Toilets were spotless."
• "Toilets always been clean."
• "Very clean pub & attentive staff."
• "Place was clean and tidy."
• "Cheap, clean, quick service and a brilliant beer garden."

Cons:

• "The tables were dirty and we had to move the stuff off our table ourselves."
• "Place smells really unclean, flies in the ladies toilet too."
• "Place doesn't seem all that clean. Too busy serving drinks than wiping down tables."
• "Dirty, tired and badly in need of some tlc. Every table was dirty with empty glasses and plates on them."
• "The table we sat at was dirty and didn’t look like it had been cleaned all day."
• "Completely let down by the state of the gents toilets, dirty and stinking with no running water to wash hands"
• "However, the food was diabolical. The breakfast muffin could have been stotted off a wall it was so hard."

Atmosphere & Location

Pros:

• "It is extremely handy when you come off the train at Buchanan street station."
• "Nice architecture and lots of seating for small to medium groups."
• "Beautiful old building used to be a bank, one of the most beautiful wetherspoon pubs we have visited across the UK."
• "Cosy atmosphere and highly trained bartender, perfect place for a drink with friends or for work meeting."
• "A vibrant atmosphere due to the unique design that is spacious and yet quite a few quirky booths."
• "The building was previously owned by the Bank of Scotland and the interior is pretty amazing."
• "Genuinely attractive surroundings, very high ceilings and a great location."

Cons:

• "Massive internal rooms, cold inside."
• "This visit there is a problem with flies. Everywhere definitely would not return."
• "the place was frozen they had no heating"
• "Place was absolutely freezing with no heating."
• "And at peak hours it's SO loud that you can't hear the person even if they sit on the other side of the tiny round bar table."
• "It was very crowded (good news for them) but also very noisy and it felt overcrowded for safety."
• "No heating was min 2degrees .Absolutely freezing"