Branxholm Park House Reviews Summary

Wedding Experience

Pros:

• "The whole wedding weekend was absolutely amazing from start to finish."
• "The staff on duty over the weekend, particularly Becky, were pleasant and helpful."
• "The grounds and house are fabulous and inside is not a disappointment with some stunning decor and furniture."
• "The ceremony room was so magical, all the little touches made it so special."
• "The staff all worked hard making sure we had everything we needed and are a credit to you David & Deb."
• "The atmosphere is cool but classy; think Dr Dre on the piano."
• "Becky the manager was fab, she was amazing with our guests and kept me and my husband calm all day."
• "The staff were exemplary. Honestly, I cannot praise them or the surroundings enough."

Cons:

• "There seems to be a serious lack of communication and I think if the reins were handed over to someone that could run the wedding planning and communication between brides and grooms this venue could be special."
• "One of the major selling points to the venue was how dedicated to food the owners painted themselves as, stating no-one will ever be hungry. However the food was the biggest disappointment of the weekend as all our guests were starving."
• "If you want any guests to arrive before 1pm on the wedding day (eg groomsmen at 12 for some photos) you have to pay £15pp for the privilege! Everything is an opportunity for them to charge you more money. This is just an example of the many hidden charges."
• "We made an appointment to travel from Wales where we live to Scotland for a final viewing with our parents. We even confirmed the appointment before we set off on our 6 hour journey but no one was there to meet us."
• "The rooms look lovely on the surface but really need a bit of tlc to keep up with standards."
• "The staff on duty over the weekend, particularly Becky, were pleasant and helpful."
• "I can’t fault the staff working there, they went above and beyond and were very friendly. Our guests said how great they were and that David was fab on the day."
• "The staff were exemplary. Honestly, I cannot praise them or the surroundings enough."

Food and Catering

Pros:

• "The food was 10/10 and there was plenty of it."
• "The chef was just an absolute gem, every bit of food out of his kitchen was just superb!"
• "The food, and wedding cake was delicious, great portion sizes."
• "The food its self was gorgeous, so a huge shout out to the chef for all the care and attention to the food through out the whole weekend, everyone complimented on how delicious the food was."

Cons:

• "Despite having an amazing time, there were several issues that we would like to highlight. We could have just left it and said it was perfect but it wasn’t."
• "We had such a great day and reminiscing yesterday makes us wish we could do it all over again."
• "The wedding cake was so dry (it was so bad we actually had to bin our cake – heart breaking) the roll supper was unannounced to us had been sat in the kitchen and consisted of around ½ a roll each."
• "For the canapés we were not told how many canapés pp were included (despite asking), but reassured they would ‘keep being served until guests are no longer hungry’."

Accommodation and Facilities

Pros:

• "The rooms are boutique standard beautifully decorated and spotlessly clean."
• "There's so much for the kids to do and also the adults."
• "The rooms in the house are magnificent."
• "The venue is beautiful with so many hidden gems!"

Cons:

• "One of our overnight guests was late arriving due to unforeseen circumstances and Debs went above and beyond to make sure he had a hot meal ready for his arrival at 10pm."
• "The rooms look lovely on the surface but really need a bit of tlc to keep up with standards."
• "There's a serious lack of communication and the owners need to step back and stop putting couple after couple in on top of each other."
• "The rooms look lovely on the surface but really need a bit of tlc to keep up with standards."