Dapple Grey Reviews Summary

Service

Pros:

• "Busy evening period but the staff were courteous and accommodated every request with a smile."
• "A very warm welcome having booked a table for Sunday lunch with my elderly parents."
• "The pub is being well managed from a Covid-19 perspective with a good one way system and table ordering using a QR code."
• "Friendly staff. We ate here last night and again for lunch today."
• "The service is good and staff were very friendly and chatty."
• "Friendly and organised staff."
• "The waiter was very polite and attentive throughout."

Cons:

• "This is a convenient place to eat but I feel that over time the standards at this restaurant has definitely gone down in both service and portion sizes."
• "Food is usually very nice however we waited 20minutes to be served."
• "We were told when we arrived that it was table service in the family area which is fine not a problem but after a 20 min wait and a family coming in after us and them being served before us i was not happy."
• "It took over 20min for someone to come over to us."
• "no one came over to the table to check if the meals were ok or to enquire if we would like anything else"
• "The incredibly slow service."
• "Very slow service, not enough staff."

Food Quality

Pros:

• "Good food isn't cheap and cheap food isn't good."
• "Food was delicious especially the freshly made pizzas."
• "The new menu is excellent with lots of choice for everyone including children."
• "Good was lovely, and all came well presented and hot."
• "The food was lovely, very hot plates and food. The chips were delicious."
• "Food was good with generous portions for Sunday lunch & burger & chips for myself."
• "The food was fantastic. It was hot, fresh and delicious."

Cons:

• "The burgers were cheap economy wholesale ones."
• "The brown curled up fish however was that overcooked and dry, that i struggle to believe it ever lived in the sea."
• "The Spicy Pulled Pork on the Loaded Fries was too sweet to eat."
• "All food was substandard, to the point my 'rare' steak was so chewy I struggled to swallow."
• "The pizza base was too thin and burnt in places and hardly any topping just tomato pure."
• "The onion rings served as starter soggy and greasy."
• "unfortunately my meal was inedible fish was absolutely rock hard"

Value for Money

Pros:

• "the food absolutely delicious and good value"
• "Great value meals."
• "Food was good value and the steak surprised me on how tender it was."
• "Main meals 2 for 1 so works out a great priced meal."
• "With the discount option I downloaded from the website we paid £40 for 4 drinks and 4 main courses which is reasonable."
• "Been here twice now, really honest food at a brilliant price with two meals for one offer."
• "More pricey at first glance but mains are 2 for 1."

Cons:

• "The 3rd person ends up paying twice what their meal is worth."
• "Would I go back, no I can go to better places to spend my money."
• "Unfortunately it feels like a Wetherspoons albeit with a poor drinks selection and high prices."
• "So expensive! I get that it's 2 for 1 but I came with my young daughter who was ordering off the childrens menu."
• "The Sunday roasts are not worth the £19.70 they charge."
• "The 'Two for One' system is a joke! Vastly inflated prices of main courses to enable 2for1 system."
• "It's as if Marston's believe we are daft?"

Ambience and Cleanliness

Pros:

• "The pub was quiet, clean and the staff were super friendly."
• "Everywhere is really clean."
• "Lovely place. Ample parking."
• "Clean environment."
• "The decor of the place is great and is very clean."
• "A really tasty meal with friendly staff and spotless toilets (it's important, right?)"
• "Nicely decorated rooms with table service."

Cons:

• "If there was one thing that I could be negative about was the ladies toilets which were quite messy."
• "The ladies toilets could do with a good clean there was faeces on the wall and door absolutely disgusting."
• "Toilets were worn and in need of renovation or serious clean."
• "Outside area is a smokers paradise and smells with dirty ashtrays."