Polpeor Cafe Reviews Summary

Category: Cafe Helston

Address: National Trust - Lizard Point, Lizard, Helston TR12 7NU, United Kingdom

Phone: +441326290939

Rating: 4.6
based on 154 reviews.

Service

Pros:

  • "Great service here. We called this morning and asked if they could fit the 23 of us in as a family holiday. On the phone everyone so helpful."
  • "The staff were great."
  • "The staff are very friendly and the service is excellent."
  • "Staff are lovely and quick, highly recommend for a quick snack as you walk the coast path or for a more substantial meal in the evening."
  • "Fantastic service from a team who are clearly lead by a very passionate owner who is still the same chap we remember from 12 years ago."
  • "Staff were very helpful and friendly."
  • "Fantastic cafe, wonderful staff, lovely food, served right on time."

Cons:

  • "Horrible experience. The manager...ruined our stay - just for having sat at one of the many available tables."
  • "Completely unnecessary, unacceptable way to speak to a customer."
  • "Great views but food underwhelming and overpriced. Most staff I am sure are fine but we had a miserable rude young lady who frankly ruined the entire experience."
  • "The people working there didn't like this much."
  • "A great little cafe spoilt by rude staff."
  • "Staff training is needed."
  • "The service was a little rushed and no customer toilets on site."

Food Quality

Pros:

  • "Both tea and coffee were great."
  • "The food was lovely, the prices are decent."
  • "Medley of fish was cooked to perfection and the meringue after was lovely."
  • "The food and the staff are perfect. We had a fishermans platter to share prawns, crab, sardines, mackerel with salad, dressing bread and butter every element tasty and fresh."
  • "Food home cooked and delicious."
  • "Absolutely fabulous, fresh fish and an amazing crisp smooth batter."
  • "Quite simply the finest seafood we have ever eaten on all our many holidays."

Cons:

  • "Very disappointing for an iconic location."
  • "But on our last visit the battered cod was very poor. There was practically no fish and what there was of it was very tough, and the batter was over cooked."
  • "Got to be the most rude place we have ever been close to."
  • "The food - which arrived cold and very underwhelming - for the price."
  • "Cheesy chips bit dry and the cheese didn't taste of anything."
  • "Food this time was okay, paid about £5 for two glasses of fizzy drinks which were flat."
  • "Yesterday's scones were over worked (chewy, claggy), the jam was tasteless, and there wasn't enough cream."

Value

Pros:

  • "At £6.90, you get so much food, struggled to finish it."
  • "All for very reasonable price."
  • "Would highly recommend to anyone!"
  • "The food was delicious and very reasonably priced."
  • "I would have easily paid double, surprised it was so cheap."
  • "Food is plentiful and well priced."
  • "Considering its remote location, the prices are a bargain compared to some larger town eateries."

Cons:

  • "Great views but food underwhelming and overpriced."
  • "We were charged £12.50 for a crayfish sandwich on thin sliced, cheap supermarket bread!"
  • "Ordered chips but was given fries which went cold so quickly."
  • "We were charged £12.50 for a crayfish sandwich on thin sliced, cheap supermarket bread!"
  • "Surely it is not acceptable to not have a toilet or wash facility when you serve food and drinks."
  • "Don't think we will be making a return visit. This was our third visit to this cafe so I was surprised how badly things had changed."
  • "The manager is the nastiest person I ever met in Cornwall. Rude to the bone."

Location & Views

Pros:

  • "Seating inside and out over the most stunning bay with fabulous crashing waves today."
  • "Fabulous views along the coastline - a finer view would be hard to find."
  • "Fantastic in everyway... STAFF. FOOD. LOCATION. VIEWS."
  • "Beautiful scenery to take in while having some food."
  • "Panoramic views of the Lizard Peninsula."
  • "SPECTACULAR views, great service and food to match."
  • "Truly amazing views. Sat outside this lovely cafe."

Cons:

  • "If you are able to walk recommend you park at the first National Trust car park and walk down as the road beyond there is extremely narrow with very limited passing places."
  • "My only niggle is the lack of onsite toilets. The facilities available are a short but steep hike away."
  • "Only thing to note is that there is no toilet facilities, you have to use the nearest National trust toilets."
  • "Main loos are back at the upper National Trust car park so don’t get caught out."
  • "We then walked up the cliff path towards lighthouse but it's private from cafe side which was a bit disappointing."
  • "There are no toilets on site, these are located up at the National Trust car park."
  • "TIP: There are no toilets at the restaurant, instead visit the lighthouse car park."

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