Mamasan Bar & Brasserie Reviews Summary

Category: Brasserie

Address: 222, 224 Ingram St, Glasgow G1 3BX, United Kingdom

Phone: +441417391550

Rating: 4.0
based on 105 reviews.

Environment and Ambiance

Pros:

  • "Really nice environment, great helpful staff."
  • "On first impressions this place looks beautiful and on a Saturday night, very busy!"
  • "Nice airy place for drinks and dining in."
  • "Ambience was cool and the staff was really pleasant especially Connor."
  • "The atmosphere couldn’t be faulted, the music is great and the restaurant decor overall is nice."
  • "The interior is stylish, there's plenty of room between tables, the service is excellent."
  • "The dishes are wonderfully cooked, with just the right level of spice to add flavour as well as heat."
  • "It's a cool restaurant with a nice atmosphere."

Cons:

  • "Only drawback was being right beside the restrooms and staff waiting area."
  • "The only thing that takes away from the experience is the scaffolding outside the front."
  • "Unfortunately this member of staff finished her shift and it was the manager who took over. Every order was met with a face like fizz."
  • "It was as though we didn’t exist. As we exited I requested to speak to the manager to voice my dissatisfaction, she couldn’t have cared less."
  • "Unfortunately it was a poor experience. Drinks didn’t arrive until after starters."
  • "We asked for lobster and had none then asked for seabass had none."
  • "Service was poor. Ordered wine. They didn’t have it so just didn’t bring anything to table."
  • "So...The plates were dirty.The staff in the kitchen was eating...i don't know if it was from our plate or someone else's or noones."

Food Quality and Variety

Pros:

  • "The food here was very good. The Thai fried chicken as a starter needs to be an option as a main."
  • "The food was fantastic! Full of flavour and good portion sizes."
  • "Overall the food was amazing and very tasty, great spot for a dinner before heading out."
  • "The starters and desserts were small but the mains were large enough to fill you up to explode!"
  • "We were really impressed with Pad Thai. It's our famous dish from back home."
  • "The scallops were perfectly cooked and served in a delectable sauce."
  • "Potentially the best Asian restaurant I've been to. The starter was great but the beef short rib massaman curry was phenomenal."
  • "The whole experience from start to finish was amazing. From the staff to the food everything was exquisite."

Cons:

  • "One thing I wasn’t happy about was the types of prawns written on the menu and actually served."
  • "noodles with the shrimps were sweet; maybe the chef has exchanged sugar for salt."
  • "The food served to us by the excellent Luke and Conner was as beautiful tasting as it was in appearance."
  • "Unfortunately a poor experience. Drinks didn’t arrive until after starters."
  • "Most of the food was great, however, the beef short rib massamam curry was a tough as old boots."
  • "We asked for lobster and had none then asked for seabass had none, staff very friendly but let's get the kitchen. Into order only went to try these food and left dissapointed."
  • "So...The plates were dirty.The staff in the kitchen was eating...i don't know if it was from our plate or someone else's or noones."
  • "Service was poor. Ordered wine. They didn’t have it so just didn’t bring anything to table. Sweet and sour tasted of nothing but vinegar."

Service and Staff

Pros:

  • "Our server Oscar was top class. He helped us with dish recommendations."
  • "We were served by Oscar who was very attentive and had good knowledge of the menu."
  • "The service provided by this man is beyond incredible. Attentive, caring, friendly and willing to help at any time!!"
  • "The staff and the service were brilliant. The cocktails are superb."
  • "Our server Luke M was an absolute gem and made our experience extra special."
  • "The manager, Connor, who was extremely friendly and welcoming. He went out of his way to make sure that I had a great time."
  • "I can’t thank Mamasan’s Glasgow enough for making my wife’s birthday a little bit more special. The staff went above and beyond."
  • "The food tasted excellent. Unfortunately, we and other tables were attempted to be overcharged."

Cons:

  • "We were also not given a drinks menu until our order was taken and items not available on the menu."
  • "We were seated at a small table against the kitchen wall, which was noisy, far too cramped and in sight of a bin."
  • "The waitress came back and apologised and got us a round of shots, which was welcome."
  • "The waiter seen my wife struggling to cut the meat and offered to replace the dish."
  • "The waitress was apologetic but the manager couldn't care less. Will not be going back."
  • "The girl who served us was very nice the service was not what we expected from a place like that."
  • "We arrived for our table booked at 8:30PM and were told there was a queue so to order a drink at the bar."
  • "We had a reservation for 4 people at 16:30 and had the worst service I have ever experienced."

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