Revive Lab Reviews Summary

Category: Phone repair service Glasgow, UK

Address: Kiosk 4, Buchanan Galleries, 220 Buchanan St, Glasgow, G1 2GF, United Kingdom

Phone: +441412303785

Rating: 4.9
based on 213 reviews.

Service Speed

Pros:

  • "Great service, and quick too - screen replacement in under 2 hours."
  • "My phone screen was replaced with additional screen protector in under 2 hours and works perfectly."
  • "They were able to do it very quickly and efficiently."
  • "Fantastic and quick service. Phone fixed within 2 hours."
  • "Terrific service... fixing it by 2.00 pm."
  • "Had the screen replaced on my iPhone XS after it got completely smashed, was done in an hour."
  • "Exceptional service... able to fix it within a few hours."
  • "Quick, helpful, and friendly. I would highly recommend!"

Cons:

  • "After smashing my phone screen... it took a few weeks before repair work could begin."
  • "Decently easy process, but almost 4 hours and £120 for a screen replacement."
  • "Took my phone in... with a half day stop over in Glasgow... went out of their way to source the screen within a few hours."
  • "Got to be the best service I've ever received! The guys are really friendly and helpful and my phone was fixed in no time!"

Customer Service

Pros:

  • "I was served by a guy I think his name is Ahmed, he was kind and immediately available, explained everything really clearly."
  • "Very friendly and amazing service from Ahmed, I dropped my phone in water... fixed it within 2 hours."
  • "Good customer service but that's as much as I can give after multiple visits for the same repair."
  • "Good service, would recommend."

Cons:

  • "Had a phone to check my battery and without testing they replaced the battery... They destroyed my working phone."
  • "After refusing to fix it and claiming it was my fault they changed their mind after I gave them a 1 star review."
  • "The two guys working in the shop gave a good quality service. My phone charger wasn't locking in my phone which made it a struggle to charge."
  • "Had a phone to check my battery and without testing they replaced the battery and charged 58 pounds."

Quality of Repair

Pros:

  • "I had a great experience with this phone repair company. Not only were they able to fix my broken screen quickly and efficiently, but the workers were also incredibly understanding."
  • "The quality of there work is as good as it gets. And they let you know exactly what needs doing and what's been done."
  • "They fixed my Samsung after I had dropped it down the toilet... £40 all in when I was looking at £130 for a new screen."
  • "They successfully replaced a faulty charging port on my Cat S62 Pro."

Cons:

  • "1.replacement screen was glitchy from the get go."
  • "The screen was clearly damaged upon its removal and reconnect."
  • "Replacement screen never seemed of good quality, not okay from the get go, lackluster colour, random responsiveness or lack of."
  • "Got screen repaired and it was cracked again within days cos I had it in my pocket with a lighter that I had done a million times with first screen that took some impact to smash."

Price and Value

Pros:

  • "Really reasonable price as well."
  • "My screen cost £79.99, certainly cheaper than a new phone and as I said, had it back in under 2 hours."
  • "This place is amazing!!! They have just fixed my phone for £60!!! Not just replaced a part, but re-soldered a bit."
  • "iPad charger port was damaged... A tad cheaper than Apple's suggestion that we buy a new one."

Cons:

  • "£260 for a replacement phone screen, the phone was released in 2017 absolutely shocking!!!!"
  • "Charged me more than 70 Pounds for the screen which later cracked, because they did not put it together properly."
  • "Decently easy process, but almost 4 hours and £120 for a screen replacement."
  • "They charged another £20 for a diagnosis. Very poor customer service."

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