Indian Lounge Edinburgh Reviews Summary

Food Quality

Pros:

• "The food was beautiful, the staff were pleasant and helpful and nothing was too much trouble."
• "All of it very tasty and great value at £17...will definitely go for it again."
• "You can taste the good quality ingredients used for all dishes."
• "This place is a hidden gem for its food. The flavours and spices were mouth watering."
• "One of the best tikka masala’s I have ever had!"
• "Food was fresh and not over-spiced like so many places - lovely and subtle and portions just the right size."
• "The food is very tasty with very strong flavours."

Cons:

• "This is quite possibly the worst food I have ever eaten in my life."
• "The food was disappointing."
• "The food was tasteless, very bland and not at all fresh tasting."
• "Food was so so. Tantra is probably nicer."
• "Worst food ever tasted, all meats are the same with different sauce."
• "Butter Chicken: oh god.. it was not butter chicken."
• "Food terrible, staff worse, atmosphere meh."

Service

Pros:

• "Excellent, friendly service and you won’t be disappointed."
• "Very friendly and nice staff."
• "Lovely staff and especially memorable was the kindness shown when I saw that a previous guest had left her purse in the ladies toilets."
• "The service of the staff was incredible, made you feel like a family member."
• "Staff were warm and welcoming, service was genuine and we were given time and space to enjoy our meal without feeling overwhelmed."
• "Service was excellent and the atmosphere was perfect for enjoying our meals and talking amongst our family."
• "The staff is friendly and took care of our order well."

Cons:

• "We had to wait for ten minutes after asking for the bill."
• "Everything was rushed, as soon as we sat down we were asked for drinks."
• "When asked to leave a tip on the card machine we felt pressured to do so as he literally stood over us and watched."
• "Pathetic services."
• "TERRIBLE STAFF. The bald guy who took our order was extremely rude and racist."
• "RUDE STAFF WHO SHOWED US THE TABLE LIKE HE WAS GIVING FREE FOOD."
• "Very Very Very rude staff, no manners at all to talk to customers!!"

Atmosphere

Pros:

• "A very warm welcome followed by some amazing Indian food."
• "Fabulous restaurant and wonderful people."
• "Amazingly delicious food, friendly service and really cozy atmosphere."
• "A popular restaurant in Rose Street."
• "The service was gracious and welcoming."
• "Great ambiance, lies at the main street."
• "The atmosphere was great and the staff friendly, knowledgeable and kind."

Cons:

• "There wasn’t much of an atmosphere in the restaurant probably because it was quite quiet when we went in."
• "There is no atmosphere at all in the restaurant, which made it feel slightly uncomfortable."
• "It was very noisy, and one staff member was forcefully building a rapport in an attempt to get a tip."
• "The ambiance wasn’t encouraging and the layout was badly designed. Commotion rules the place."
• "Tacky wallpaper, fairly loud music, and a few vases etc around."
• "The ambience was good."
• "The £60 bill was rather more than I was expecting and at that price point next time I would go elsewhere."

Value

Pros:

• "Prices were very reasonable as well. Over all fab experience 10/10."
• "Really good food, meat tender, spices enough for us."
• "Central location, very good meal and good value."
• "The food was excellent & the whole experience was certainly very good value for money."
• "Large menu with lots of options, plenty if you're gluten free or vegetarian."
• "Reasonably priced as well."
• "Great value."

Cons:

• "After reviewing bill it appears hidden charges were added. Initially quested bill but was met with rude response."
• "We felt kinda scammed."
• "Be careful as they ripped us off with the bill by about £20 so make sure you check the actual bill."
• "We have ended up paying + £65 out of a closed menu of £44."
• "Feel like we have been ripped off."
• "It was indeed overcharged and when I presented with the evidence was told that this was the service charge (which was not mentioned previously)."
• "God knows how that managed to cost £39!!! Bill made no sense and ripped off, food was average and tiny portions."