Ember Woodpecker Reviews Summary

Staff and Service

Pros:

• "Really nice, polite staff work here."
• "Service was really good, lovely girl served us."
• "The staff were friendly and helpful."
• "Staff was very efficient and served quickly."
• "Service is always quick even when busy, never understaffed and the staff are all very friendly."
• "The staff were so attentive and nothing was too much trouble for them."
• "Absolutely 💯 service from the bar and the staff serving our meals."

Cons:

• "Booking a table in this establishment is a waste of time... the management was very arrogant with no apology."
• "The lady behind the bar that also served food, was quite rude."
• "It was an early evening, midweek visit, (6pm) fairly busy and massively understaffed. 1 on the bar, 1 waiting tables, there were a lot of complaints."
• "The staff were very affable though seemed a little stressed and perhaps there should have been more of them!"
• "Not sure what to say about the staff but they all looked so miserable."
• "The service was disgusting the young blonde waitress was so rude."
• "Staff were sitting at tables in the restaurant when they should have been serving."

Food Quality

Pros:

• "The meals were lovely and plentiful."
• "I love this pub, the food is amazing, the staff are friendly and happy to help and the atmosphere is relaxed and quiet."
• "Food is always consistent and good value for money."
• "The meat was delicious though."
• "Only grabbed some sharing nachos with some drinks... Nachos were lovely."
• "The food has always been very good indeed."
• "Lovely main meal of hunters chicken followed by a delicious syrup pudding with custard."

Cons:

• "Served my son a Chicargo Pizza that you microwave at home for a pound."
• "Disappointing meal... My daughter orders the cheesy bbq chicken breast which came out with no cheese and very chewy breast."
• "Rib eye steak, wasn't edible."
• "Drinks quite pricey but good selection. Sunday meal deal was a good price but quality of food was bad."
• "The food was just about warm, the potatoes were very hard and you could just about bite into them, the chicken was tough, dry and burnt in places."
• "Absolutely horrendous service followed up with even worse food."
• "Rubbish from beginning to end."

Value for Money

Pros:

• "Mother ordered two courses for £7.49 off the set dishes choice, I had one off the normal menu. Very surprised at the portion size on the set menu, superb value for money."
• "After ordering a Sunday Roast to be delivered, we were blown away by the quality, amount and taste of the food received."
• "The food was very well presented and tasty also very reasonably priced."
• "Very good value for money with lots of choice."
• "Good quality meals at a good price. Excellent costumer service and dog friendly."
• "Once eaten here you will return as the standards are so much higher than the price suggests."
• "Excellent food and drink. Superb friendly staff and service. Such a lovely place to meet up at."

Cons:

• "Vegetarian roast clearly said Yorkshire pudding included and when it came out without one they said we had to pay an extra pound for one!"
• "I didn't feel it was value for the money."
• "Drinks quite pricey but good selection. Sunday meal deal was a good price but quality of food was bad."
• "The drink prices are high, the meals of burgers were burnt."
• "Probably the worst overpriced roast we’ve had out!"
• "Food ok except risotto, which was just rice with cooked (not roasted) squash & several other ingredients missing."
• "Drinks are a bit expensive too!"

Ambiance and Cleanliness

Pros:

• "I love this pub, the food is amazing, the staff are friendly and happy to help and the atmosphere is relaxed and quiet."
• "This is a great place when it's running smoothly."
• "Classic chain pub inside, nothing not to like, would visit again."
• "Good atmosphere. And the food was cooked well."
• "Lovely atmosphere, dogs are welcome, the food is excellent. I had slow cooked beef, cooked for eight hours, it tasted wonderful, and melted in my mouth."
• "Well worth a visit...can be busy at times...staff are friendly and helpful."
• "Lovely place, great food, nice enough staff, pleasant atmosphere and decent prices."

Cons:

• "The pub is dirty, there was only two beers on the rest of the taps were shut down. The toilets are dirty with cracked sink and sticky floor."
• "It was busy when we arrived but decided not to eat as most of the tables were still covered in plates from previous diners."
• "The pub smells of dogs."
• "Disgusting toilet facilities that are awaiting a refit."
• "The place is clearly struggling and if they want families to visit or friends to stop off for drinks, they need to make the people feel welcome and not just the dogs!"
• "Smokers leaving the door open letting the smoke and smell drift into the pub leaving it extremely uncomfortable for other patrons."
• "From the outside it looks like a wonderful little pub, but inside it's not much better than a Weatherspoons."