Fort Inn, Newquay Reviews Summary

Food Quality

Pros:

• "The food was absolutely spot on, not a huge menu but the things on it all looked great."
• "The food was delicious (fish and chips) value for the money."
• "Thankfully the food came quickly and was absolutely delicious! Good sized portions and outstanding flavour to everything."
• "Food was 10 out of 10."
• "The food was fantastic. Good portion size, well priced for what we had, and really tasty!"
• "Excellent fish and chips, very tasty."
• "Food was excellent, huge portions, tasty and served in good time."

Cons:

• "Poor quality of food. DON'T have the ploughman's."
• "Within 5 minutes of ordering food we were served with pre cooked meals. Chicken very dry."
• "They served us a baguette which was very hard and dry which my child managed to cut his gums on."
• "The fish and chips cost £16 but is not fresh like you’d expect from a seaside pub, it’s frozen then reheated."
• "Food pretty poor for me - fish and chips - fish oily and too much batter, chips not great and mushy peas luke warm."
• "Both our meals were under seasoned I had the chicken pie which was very very dry inside my partner had a burger."
• "Everything was lukewarm, tasteless & certainly not worth half of what we paid for it."

Service

Pros:

• "As always the meal was perfect, waitresses were absolutely amazing."
• "The staff were so helpful and polite."
• "A huge thank you to the waitress who was working tirelessly at lunchtime to ensure everyone was happy with their food."
• "Polite helpful staff, who actually look happy in their work."
• "Quick and friendly staff."
• "The service was excellent."
• "Staff very friendly."

Cons:

• "The waitresses were very slow to respond or acknowledge us."
• "The staff are appalling, the manager stands talking to the staff stopping them serving."
• "Unfortunately never experienced such disinterested and rude member of staff behind the bar!!"
• "Staff are rude 2 encounters of this."
• "One of the male bar staff Chris i think we found not to friendly which is a shame as other members of staff were."
• "Appalling treatment, very poor customer service. Rude and condescending staff."
• "Customer service is horrendous."

Atmosphere & Location

Pros:

• "Great views across the beach."
• "The views were outstanding."
• "Always a sign you have arrived in Newquay when you're having a pint overlooking the harbour / beach."
• "Great staff, great food, and a great place to eat with a lovely view from the outside dining."
• "Great place with amazing views."
• "Beautiful views over the beach and harbour."
• "Best of all were the views."

Cons:

• "Main toilets up a hike."
• "The walk in is now blocked off. With having lung problems it was a long walk to get a seat I was gasping for breath."
• "Car Parking is difficult for this area."
• "We were seated near the play area so it was quite noisy and manic."
• "Our table was very close to the play area and we were surrounded by children running all over the place."
• "Only downfall is that they charge more for gluten-free options which is silly because I've never known anywhere to charge more."
• "Relaxed outside eating is impossible due to aggressive seagulls trying to steal your food."

Value

Pros:

• "Food is well priced, it’s easy to order."
• "The food was restaurant quality at chain pub prices."
• "Lovely food, reasonably priced."
• "Food was nice and fairly priced along with drinks."
• "Food is well priced and reasonable, with huge potions, well cooked & high quality."
• "Drinks were reasonably priced, just over £4 a pint which, whilst expensive elsewhere in the country, is fairly standard for a seaside town like Newquay."
• "Food was good quality, quantity and good price with a decent selection."

Cons:

• "The menu seems quirky expensive from the start with a lasagna being £12.50."
• "The meals are similar in price to other establishments in the area and are expensive for my family of five."
• "The food and drink was quite expensive, especially given the potion sizes."
• "Very expensive since the refit paid over £7 for four small chicken strip and the bottles of cider was £5.65."
• "£6.75 for the desert in the picture ! And not even started on. Priced the same as other deserts at greater size on the plate. Poor sizing."
• "Food is limited but nice can be a little costly for a family to eat there but it is expected at a seaside resort."
• "Regretfully the food is far from good quality Massively overpriced."