Victoria Restaurant & Cocktail Bar Reviews Summary
Category: Italian restaurant
Address: Unit 1, The Ark, 1 East St, Newquay TR7 1DN, United Kingdom
Phone: +441637850547
Rating: 3.2
based on 122 reviews.
Food Quality
Pros:
"Really good pizza made from fresh ingredients and baked in huge pizza oven."
"Had an enjoyable meal at Victoria with really nice pizzas and cocktails."
"Food was excellent."
"Excellent meal pizzas were amazing spaghetti Bolognese and garlic bread lovely."
"We are at this venue on Friday eve and the food was stunning so we booked for the Saturday evening as well..."
"Food was actually very good once we received it."
"Had dinner together this evening and it was beautiful food - I had a pizza and my partner had pasta."
"We enjoyed a couple of meals here. The food was nice. We had Bolognese which my companion said was okay. The pizza were nice."
Cons:
"Other dish, pasta with steak and mushrooms was really bland. There was just a few little meat pieces and not much mushrooms."
"Food was sub-standard, letting down Italian cuisine."
"Chicken breast in breadcrumbs that is below all. It is difficult to find meat between the layers of breadcrumbs."
"Bigger plate but really nothing on it, very small portions, instead of roasted potatoes and chicken breast arrived cooked and fried after, disgusting."
"My main course, pollo alla Milanese arrived, burnt dry chicken with Macdonalds fries and a salad that was so cold it was going brown."
"Food was bland, risotto was bland, chicken over cooked, carbonara was okay, as was pizza, poor customer service."
"The food took 2 hours and they took about 30 minutes just to get the drinks and then only brought only hahalf the table glasses."
"The pizza was not well cooked and scallops were disappointed."
Service
Pros:
"The waiter was very pleasant, but unfortunately they were understaffed."
"The serving staff are attentive but seemed to prefer to give customers space to enjoy their meal."
"Friendly staff that were proactive."
"Excellent meal pizzas were amazing spaghetti Bolognese and garlic bread lovely friendly staff couldn't do enough for us good with children."
"My partner and I ate at restaurant Victoria and were pleasantly surprised after reading the reviews."
"The service was amazing and the food divine."
"The staff are very friendly and attentive."
"Friendly staff considering how exceptionally busy it was, stimulating surroundings and excellent food."
Cons:
"Waiters were very young and didn't managed well. They seem to not know what to do most of the time."
"There were also mistakes with orders and we waited a while to receive the bill."
"We hadn't even finished out starter and the mains arrived sent the mains back and two minutes later waiter took my two siblings plates away."
"I booked a table online. In the restaurant, the staff knows nothing about the reservation."
"Service was incredibly slow - we started thinking they'd forgotten we were eating there."
"Our table wasn't ready when we arrived even though we booked the day before."
"Absolute shambles. No eye contact from any staff on arrival, had to go and grab a menu off another table."
"Hardly ever leave reviews but have to warn people of the TERRIBLE SERVICE HERE."
Atmosphere and Location
Pros:
"The restaurant is gorgeous and in a stunning location with sea views, with lovely accommodating staff."
"The food is amazing and the cocktails are just as good the whole combination of food service and drinks will not dissapoint."
"Really nice views of the sea when you sit outside."
"Had I read the reviews prior to coming, I wouldn't have come. However glad that I did. The food was gorgeous, the location and view is great with outside eating a possibility, also prices are standard."
"The waitress is amazing she's got a skin head such an asset to the place food ain't all that but watching the fireworks between the Faulty Towers stereotypical Italian Manager/owner totally messing things up."
"The restaurant was clean and modern and the staff were attentive and friendly."
"Victoria's first impression, spacious clean and bright. A fantastic evening."
"Incredibly hard working staff doing their best to keep up with high demand. Unfortunately, they are understaffed so it was hard work getting the attention of the servers and a few drinks were forgotten here and there - the food was quick and nice, the drinks were also very good. It's a lovely spot for sunset."
Cons:
"The food took 2 hours and they took about 30 minutes just to get the drinks and then only brought only half the table glasses."
"I was verbally abused by the manager!!"
"We ordered via the foodhub app and after waiting nearly 30mins our order was canceled due to the establishment being closed."
"Absolutely disgusting service at this place if you can call it service as we booked for a table for 2 and when we arrived the restaurant was closed."
"Made a reservation for 7PM on Sunday 13th June. Arrived to be told by the owner they were closed."
"We ordered food & drinks. We was served a bottle of wine that had already been opened. My son had a bottle of diet coke that was over 3 months out of date."
"Service was really poor really really rude menager."
"Terrible place. Service all over the place. Someone near us found a hair in their food."