Innis & Gunn Edinburgh City Centre Brewery Taproom Reviews Summary

Atmosphere & Location

Pros:

• "An intimate, industrial style bar with a great atmosphere, and most importantly an amazing selection of craft beer."
• "The location is fantastic, right in the heart of the city centre."
• "A friendly atmosphere is complemented by the retro-industrial bar area and the comfortable seating of the booths."
• "Fantastic atmosphere and food."
• "Great atmosphere."
• "This place had a nice vibe, well decorated and a cool atmosphere."
• "Nice atmosphere."

Cons:

• "And to top it all off, there was a distinct whiff of public toilets around our table."
• "Decent beer selection, not much atmosphere though."
• "The place lacks atmosphere and privacy."
• "It's a very echoey environment and found it extremely difficult to hear staff talk especially when they're masked."
• "Music was really loud and tinny, so struggled to hold a conversation."
• "Although quite dingy inside needs updating in the interior as our table had a real stench of sick at 5pm on a Saturday evening."
• "The toilets appear very dated, with rusty radiators etc."

Service

Pros:

• "Sharon was very friendly and knowledgeable."
• "Friendly and efficient."
• "Would definitely drunk again."
• "The staff are quick and friendly."
• "Barman who served me was friendly and gave great suggestions as to which ones to go for."
• "High quality food is served in generous portions by friendly and knowledgeable staff."
• "Service was very good."

Cons:

• "Had a young child so no time to discuss, although I didn't get the impression staff would be willing."
• "Service was poor, was not offered a drink by wait staff until food arrived."
• "A good evening ruined by, what turned out to be really bad service for which we had to pay a “mandatory” sum to endure."
• "The blonde female server wasn’t polite (or correct)."
• "Poor Service. We booked a table last night and left after 90 minutes as the service was terrible."
• "One dude in particular just walked around and did little."
• "Terrible service, not enough staff. Waited 5 minutes to get seated despite place being almost empty."

Food & Drink

Pros:

• "Loved that they had such a diverse beer selection."
• "Great food, great beer."
• "The mud pudding was delicious."
• "Food cooked to a decent standard."
• "Food is fantastic, one of the best pieces of fish I'd ever had."
• "Great food."
• "The food was so good."

Cons:

• "The snacks I took was beer chicken wings, it was quite vinegarish, not I would really recommend it."
• "Not too impressed with the stodgy and tasteless mac and cheese."
• "The macaroni was dry and a bit bland."
• "The sausage didn't have the beer flavour it was promised."
• "Steak was cold, when it should be steaming hot. Croquettes were potato, not cauliflower as stated on menu."
• "Vegan burger was dreadful (it was like rubber but wasn't overcooked - maybe microwaved)."
• "Food was poor and very small portion sizes."

Value & Accessibility

Pros:

• "A FREE pub quiz where you can win a bar tab for use on another night."
• "Very good overall value for money."
• "They have very good an affordable food and a good collection of local beers."
• "Great value for money and a really good atmosphere."
• "Great beer very poor service place was empty we were the only customers inside waited 10 minutes for the drinks to arrive."
• "Great selection of own and guest beers."
• "This was my favourite place when we visited Edinburgh opted for the Scotch egg starter with chips along with the taste the seasons beer flyer, food was great drink was even better, great value for money and great staff."

Cons:

• "Expected to pay at max £10 for two pints, but ended up paying £10 for 4 * 1/3 glasses!"
• "But the prices for all their lovely wee special this and special that means I would never contemplate spending any time in this place because frankly the pricing is ridiculous."
• "They are consistently under-serving their half pint measures which is illegal."
• "Also very expensive and served in 2/౩ pints."
• "You can get cheaper Innis and Gunn at half a dozen bars within walking distance - it was over £6 a pint here if I recall correctly."
• "Terrible customer service. Ignore emails, Facebook chat and fail to return phone calls regarding an order that I only received 1/3 of what I ordered and paid for."
• "The only downside is that the toilets are not accessible for people with mobility issues."