The Boat House Reviews Summary

Location & Setting

Pros:

• "Nice. Clean. Swanky. Nice views over the loch."
• "Pretty location with views of the Loch and plenty of indoor and outdoor seating."
• "A lovely drive to Loch Lomond...lovely place, pretty outside seating, marina setting, Def worth a visit!"
• "Bright, casual dining, and bar in lovely location."
• "View is spectacular with the boats, the loch and the marina."
• "Very cute restaurant with comfy sofas and a nice atmosphere overlooking the marina."
• "Really lovely place...really cool set up inside the restaurant, and balcony overlooking the lake outside."

Cons:

• "You park your car in a swamp they call the car park, it really is total rubbish."
• "The Boat House is at the end of a long and winding road, challenging to navigate in the dark as there are few useful signs."
• "When I got to the entrance it was closed for building works with no details how to get in from another entrance."
• "The Boathouse it was also poorly signposted."
• "Not suitable for a disabled person with a dog so had to sit outside."
• "There's a McDonalds down the road that I might rather head to now."
• "In hindsight it was a stroke of luck as the place did look a bit stuffy with a boring vibe consistent of an old people’s home."

Service

Pros:

• "The staff were very friendly and attentive."
• "Our host, Marco, looked after very well after we complained."
• "The staff are awesome and so accommodating."
• "Staff are friendly, and the service is good."
• "The staff were very kind, prompt, and took great care of us on short notice."
• "Staff nice and friendly."
• "Found plenty of helpful staff on hand."

Cons:

• "Never received the drinks order."
• "Having booked for 8pm we did not receive our mains until around 10.15pm which is honestly unacceptable."
• "Service was very poor, staff were all over the place and we waited 1+ hour for our mains."
• "Service was extremely slow, i asked for a refill for pot of tea and waiting 20 minutes still nothing, had to ask again."
• "Waited over an hour for mains, staff were unhelpful and the portions were tiny."
• "The service was quite slow considering there was only one more couple in the place."
• "Service was awful, booked for my hubby birthday, had to ask for a menu & a drink."

Food Quality

Pros:

• "For the quality of the food, it is reasonably priced."
• "Very tasty food and extremely reasonable prices."
• "Delicious food and ales."
• "Fish and onion rings were very good. Heavily battered (to be expected) but not greasy."
• "We had delicious olives, an excellent steak and tasty fish and chips."
• "The food was excellent and the Boathouse was beautifully decorated and spotlessly clean."
• "The food is good, nothing pretentious but well made and tasty."

Cons:

• "Lobster and everything else was utterly tasteless."
• "Main course was however a complete let down."
• "The food certainly isn't up to standard."
• "The real bummer was the dessert."
• "The filet steak was not cooked medium rare as requested and was cold and dry."
• "The black bean burger which was unbelievably dry."
• "The chicken added to the caesar salad was cold and dry. There were an excessive amount of croutons."