Locanda de Gusti Reviews Summary

Staff and Service

Pros:

• "Staff very happy and friendly, singing as they go about their duties."
• "The waiting staff are incredible, friendly, chatty, and brilliant with our baby daughter."
• "Great staff with knowledge of the menu and pairings with the right drinks."
• "The staff welcome you like you’re old friends, their warmth and energy make this place."
• "The waiting on staff are super jolly and very attentive."
• "Our servers were also warm and accommodating."
• "The staff is super helpful and friendly."

Cons:

• "Booked a table (got confirmation via phone) but when arrived the stuff was completely unaware of that and just suggested to go as there were no free tables."
• "Problem is that service is attentive until you finish your mains. Then you're just neglected."
• "The staff were completely not concerned, they said its our problem. Very bad experience."
• "And I had to ask for utensils for the langoustine we've had."
• "The staff were a bit cold maybe because was busy."
• "Never made it to this restaurant due to a COVID cancelled trip, however, despite an email cancelling my reservation, Locanda charged us 150 GBP for the pleasure."
• "I booked a table for 2 at 7:30 pm and in our arrival the table wasn't ready so we waited outside for more than 15 min."

Food Quality

Pros:

• "The food is excellent."
• "The chef sharing with us and taking care of every detail was the best part."
• "The food was quite nice overall."
• "The best Italian restaurant I’ve been to outside of Napoli! These guys know how to cook."
• "The bread salad was the star of the show."
• "Incredible food and lovely staff."
• "The food was so fresh and full of flavour."

Cons:

• "The mozzarella serving with the prosciutto was a little small and the aubergine could have been more tasty."
• "Desserts disappointed unfortunately so 4 stars instead 5."
• "Octopus in my salad was fairly difficult to chew."
• "The food is tasty, but the portion sizes are so mean. Been here 3 times, and always left hungry as it is also very expensive."
• "Would have given it 5 stars but I found the dishes slightly salty even though the flavors were delicious!"
• "The grilled fish platter tasted fine but the fish was overcooked for my taste."
• "Nice atmosphere but unfortunately we were served cold bread and two pasta dishes (Scialatielli and Ragu) that were way too salty and had little depth."

Atmosphere and Ambiance

Pros:

• "For lovers of authentic Italian cooking and a tremendous riotous atmosphere this place is unsurpassed but don't go if you like a quiet refined atmosphere."
• "It genuinely has a very homey feel to it."
• "A lovely ambiance with a family run feel."
• "The restaurant itself is unique it's like being in a little restaurant in Italy."
• "It felt like I am at home."
• "Decor as if you are sitting in your own kitchen but being served by waiting staff."
• "It feels like eating at someone’s home, the hospitality is just wonderful."

Cons:

• "The only downside was the restaurant was a bit small."
• "The place is so busy that they just about manage to clean a table for the next reservation."
• "The restaurant was so hot, that we decided we could not stay as it had bo airconditioning and there were no openable windows."
• "The space is small and cramped."
• "Great seafood, great staff, great atmosphere..only complaint was it was a bit cramped I.e. tables too close together, uncomfortable seats but other than that it was ok."
• "Tiny but a very intimate place for both couples and family."
• "It was very nice, nice service, nice atmosphere i gave it 4 stars because the food took a bit too long to be cooked and when it arrived it was a bit overcooked."

Value for Money

Pros:

• "Don't worry about the price, fair and proportional to the satisfaction you have after leaving the restaurant."
• "It is a little on the pricey side but honestly worth it for the delicious food and good experience."
• "The food is so delicious, the mix fish plate is a dream. It is expensive but it worth every pence!"
• "For the price, it’s really worthy."
• "Very reasonably priced for the quality of food."
• "About 95 pounds which I thought was very affordable and reasonable for the quality you get."
• "It's not cheap, but not expensive either. The quality of food and service is always great, so I feel the pricing is fair."

Cons:

• "Too pricy what it pretends to be."
• "The food is tasty, but the portion sizes are so mean. Been here 3 times, and always left hungry as it is also very expensive."
• "Prices are a little bit high but it totally worth it."
• "Quite pricey but honestly not too bad for three people however it could easily get up there with drinks which I didn't order."
• "I felt sick immediately after eating here and had food poisoning (probably from the shellfish) which ruined the next two days for me."
• "Never made it to this restaurant due to a COVID cancelled trip, however, despite an email cancelling my reservation, Locanda charged us 150 GBP for the pleasure."
• "I booked a table for 2 at 7:30 pm and in our arrival the table wasn't ready so we waited outside for more than 15 min."