Noodle 'n' Rice Reviews Summary

Service

Pros:

• "The service was quick & friendly."
• "We were attended by a Spanish girl, very friendly and attentive. Same as the rest of the staff."
• "Our waitress greeted and served us quickly and efficiently."
• "Staff are very friendly, welcoming and warm, willing to answer questions and provide suggestions and their opinions on the dishes."
• "The staff were very nice, didn't make me feel rushed as a solo traveler wanting a good, hearty meal to dine on."
• "Staff seemed friendly and apologised upon forgetting the ingredient and refunded some money back for missing this out."
• "The waiting staff was extremely polite and put some good music on."

Cons:

• "The waitress (named Marilyn, as written on our receipt) should not be allowed to work in any environment in which there is any kind of contact with customers."
• "The waiter ignored us and didn't ask once how we liked the food or if there was anything else."
• "Staff didn’t even bother to ask how was the food, they just handed me the bill."
• "The servers seemed more interested in standing around chatting to each other than checking if everything was OK."
• "Awful service. Went in this afternoon and was pretty much ignored."
• "The servers were chatting to each other by the bar the whole time and didn't ask once whether we enjoyed the food."
• "terrible service. If you want to enjoy a meal out, this is not the place. Very bad service and not helpful."

Food Quality

Pros:

• "The portions are great, the food is tasty and all at a reasonable price!"
• "The food was really good for the price and quickly prepared."
• "Food was very nice and even when my little boy could not eat his food due to his (adhd) medication the staff put it in a container so he could have it later."
• "The food is great, very tasty, well prepared and filling!"
• "Tasty food at a great price! Had the beef ramen and it was great, plus full of fresh veg perfectly cooked, loved it."
• "Absolutely stunning food!!!"
• "The food was amaizingly good, and the portion was big enough for two."

Cons:

• "The food is horrible and the staff even worse."
• "We ordered four main dishes and they were not authentic Thai food."
• "The food took an hour and a half to arrive... The food was cold and the portion of salt pepper fries for £4 was tiny."
• "The satay chicken starter was cold. Brought the mains when we were still eating our starters. The padthai was overcooked mushy and tasteless."
• "The food was really disgusting and didn’t taste fresh."
• "The food is stale. The food is cold and it's just disgusting."
• "Nothing authentic, genuine or delicious about it."

Ambience & Cleanliness

Pros:

• "Central location, clean restaurant, but food is bland and not like Thai food at all despite the names of the dishes."
• "Clean restaurant."
• "Portions were decent and the restaurant seemed clean."

Cons:

• "Ambience: very weirdly set tables is all I can say, felt like someone decided to throw tables and chairs together without bothering with the ergonomics of it all."
• "The actual restaurant would benefit with some updating to give a better atmosphere."
• "The decor is kinda bare and the toilets are absolutely filthy."
• "The menu doesn't specify if the dishes are spicy or not."
• "Premises itself looked like something Bob the Builder himself put together with random lamps with trailing cables and homemade door handles."
• "I don't think this restaurant is properly hygiene."
• "The tables were dirty."

Delivery & Timeliness

Pros:

• "Delivery time was fine."
• "Open late and fast service, offers takeaway."
• "Good place to grab a quick bite to eat on the run as the food was prepared unbelievably quick."

Cons:

• "We decided to order by delivery through its web on 17th January. The food never arrived."
• "DELIVERY WAS 15MINS LATE."
• "Terrible, just terrible! Ordered through just eat for delivery! Never arrived."
• "I have ordered a delivery, it was 30 minutes late."
• "The food took an hour and a half to arrive, when I called to see where it was they said they didn't do Just Eat orders."
• "Bad delivery ordered it on 10.30pm yet it is 1.41am in the morning not even had it yet."
• "We waited for 45minutes for 3 bowls of noodles despite the restaurant being empty."