Hopwood Park Motorway Service Area Reviews Summary

Category: Truck stop

Address: M42, Alvechurch, Birmingham B48 7AU, United Kingdom

Rating: 4.0
based on 148 reviews.

Food Options

Pros:

  • "Nice services, a lot of options in terms of food."
  • "Very clean too... Starbucks - WHSmith - KFC - Waitrose."
  • "Love Hopwood services... many electric points, more opening, too many coffee joints."
  • "Plenty of space, good selection of eateries."
  • "A freshly renovated services with plenty of food outlets to choose from!"
  • "One of the nice set out motorway service stations. Good range of food and other shops."
  • "Service at Burger King was spot on. Very impressed with the young lad who was working our front on his own."
  • "Definitely one of the cleaner service centres, with a WHSmith, Waitrose, 2x Starbucks inside, Subway, Burger King."

Cons:

  • "Prices are a little outrageous in some places."
  • "The KFC in this one was empty and the service was poor... the food was cold."
  • "Noodle bar was good. Costa. Have prices shot up or is it me?"
  • "The service is much of a muchness... The burger was cold and the bun was not that fresh."
  • "Never before have I ever tasted such awful coffee & toasties!!"
  • "The actual services were clean... But the service at subway was disgraceful they were totally incapable."
  • "Very modern service station, looked more like a hotel lobby. The toilets were very clean, even though it was very busy."
  • "Stopped off on the way home for breakfast. Pleasantly surprised at the reasonable prices for food. Petrol prices are a massive let down."

Cleanliness

Pros:

  • "Toilets were clean and seemed to be looked after well."
  • "Very nice here. Very clean too. Electric car charging - make toilets very clean."
  • "Love Hopwood services, clean, toilets are regularly cleaned."
  • "We found the toilet facilities and eating areas clean and tidy."
  • "Very well kept service station, clean and tidy."
  • "Clean floors, tables, toilets, and whole area, with Staff constantly working."
  • "Friendly and helpful staff. Big services with everything you could need. Big pond there with seating around."
  • "Lovely, clean, and modern services. Choose from Burger King, KFC, Subway, Starbucks, and more."

Cons:

  • "I noted vegetation obscuring signage, broken glass in a bay... litter everywhere."
  • "Once I queued to use disabled loo, I went in and 1st thing I noticed was 2 big bins overflowing with dirty nappies."
  • "When one of the reasons for stopping is a call of nature, no loo roll or no seat that's after you've worked out how to get to the porta loos that are easily seen but appear fenced off."
  • "The Ladies toilets are being refitted. According to my wife the temporary ones outside were hideous."
  • "The services are obviously understaffed, much like everywhere else at the moment (Sept 2022)."
  • "The toilets are badly signposted so there are a huge percentage of people trying to find them."
  • "Toilets (ladies) were really clean when we visited. Also shopped at WHSmith for sandwiches, etc."
  • "It's the halfway point for our frequent journey to visit our daughter. A quick coffee and maybe free grinds for the garden from Costa."

Service and Staff

Pros:

  • "The shops were fine, and staff were courteous and were responsive when asked questions."
  • "Costa Coffee staff helpful and friendly. All in all a very pleasant service station."
  • "The service station as a whole was very clean. There was a chap wearing Yeezy slides cleaning the tables & he was doing an excellent job."
  • "Service is good, the toilets were clean and ride without big queues."
  • "Two charging points with four connections (for non-Tesla electric vehicles). Shot up from about 29% to 80% in 30 minutes."
  • "Good disabled parking and access, the vehicular route in and out of the services seems unnecessarily complex."
  • "A nice clean modern service station with tons of electric charging stations, everything you need in terms of food, clean and friendly."
  • "Lovely place to stop, the toilets were top notch and the whole place was well maintained and very clean."

Cons:

  • "Shame on despicable, lazy management who, by their inaction, show that they don't care."
  • "Ladies' toilets are horror movie standard! Squalid filthy."
  • "It's a service station. Fancied a KFC. 4 machines (to order) were out of order. Not great service."
  • "The service is much of a muchness. Sterile and corporate."
  • "Very busy as you would expect, staff helpful but seemed disengaged."
  • "Services generally seem ok, but my comment is mainly on Subway... I just had the SLOWEST Subway service ever."
  • "RIP off just like every other service station. Not sure why they think they can charge so much."
  • "As service stations go this is not too bad. It has a large food hall with five high street restaurants favourites."

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