Pandamonium Play Centre Reviews Summary

Staff

Pros:

• "Especially Robert he is a great worker, really approachable, kind and he really couldn’t do enough for you."
• "All staff are so pleasant and very welcoming."
• "Wonderful friendly staff and plenty to do for young kids."
• "Staff seem very good in dealing with the children and with the fraught parents too."
• "The staff kept it clean."
• "The only member of staff that was helpful and had a smile on his face was a young lad named Aidan."
• "The staff are extremely friendly and go above and beyond to provide a great day for the kids."

Cons:

• "The majority of staff appear miserable and uninterested."
• "Staff are really abrupt and verging on rude."
• "Staff are unhelpful. Been 3 times same each time. Won't be back."
• "Over priced, under supervised and staff unhelpful."
• "Not enough staff or trained staff to deal with volume of customers."
• "Staff at reception were so rude."
• "Staff in the kitchen/serving/cleaning areas had no hairnets, gloves, or utensils when handling items such as cakes."

Cleanliness

Pros:

• "The staff kept it clean."
• "Very good play centre. Large, clean, well-maintained with a good range of play equipment for children of all ages."
• "It’s clean and organised."
• "The place is clean."
• "Can't actually believe how cool this place is...mega clean(white socks were still immaculate) and staff and facilities were spot on...really can't fault this place at all...."
• "Good range of stuff for the kids, reasonably priced, clean and tidy."
• "Toilets were very clean all round great facilities."

Cons:

• "Really run down - a horrible smell around the place, cleanliness left a lot to be desired."
• "The centre just 'feels' dirty."
• "Very dirty. Which is a shame as the games and equipment is good."
• "Areas are dirty and dingy."
• "Also a very strong smell of urine in the toilet area."
• "It's also quite dirty with some of the sections behind the mesh thick with dust."
• "The soft play itself is stinking these things should be getting cleaned."

Food Quality

Pros:

• "The food was good and plenty, reasonable prices."
• "I paid £6 for the macaroni and was delicious."
• "The food is really nice and enjoyable."
• "Food is delicious."
• "Food good, well priced and quick what you want feeding kids."
• "Food is pretty decent too and reasonably priced."
• "Food is great."

Cons:

• "Chips were undercooked, the panini had chicken tikka filling which was hot and cold at the same time, tortilla chips as a side were soggy."
• "Far too expensive for what it is! Food poor and expensive also."
• "Food is basic and unhealthy, £13.95 for child’s meal deal."
• "Food was horrible toasted sandwich was rock hard."
• "Total rip off! Food is basic and unhealthy, £13.95 for child’s meal deal."
• "Overpriced frozen food."
• "Kids food was pretty awful, unimaginative microwave dross - why not offer something healthy?"

Facilities & Entertainment

Pros:

• "Kids especially 5+ have loads of play areas in which to have loads of fun and also to test agility."
• "The Spiderman and Captain America was a great touch kids loved it."
• "The Play area is ok and keeps the kids happy."
• "A secure entrance and exit."
• "Loads of indoor play areas for the kids to love."
• "Amazing place for kids! Lots things to do special for age 3+."
• "Great indoor play area. It has a toddlers section, a massive indoor cushioned climbing frame filled with slides, bridges, a bouncy castle, a stage with party dancers and mascot costumes."

Cons:

• "Pandemonium by name pandemonium by nature! Disgrace of a place."
• "Too crowded staff not monitoring the place and in the little playareas."
• "Toys are filthy, most of baby's area is broken with sharp plastic bits sticking out of broken toys."
• "Whilst the baby area is enclosed its quite small and there is no soft covering on the floor - just hard carpet."
• "The toddler area toys are well past their sell by date."
• "The toddler area bordered on unsafe at times, could really do with a member of staff keeping the obviously older children out."
• "Unfortunately I feel this place tries to cram as many customers in as possible and the play area isn't that big."

Value for Money

Pros:

• "The food was good and plenty, reasonable prices."
• "Food and drink are reasonably priced and the entrance cost is on the higher scale of play areas but reflected in the quality of the place."
• "Entry costs aren't too bad at all and the cost and quality of the food inside is very reasonable."
• "Very reasonable price and our 2 half year old loved it."
• "The play and eat deal is good."

Cons:

• "Far too expensive for what it is! Food poor and expensive also."
• "28 quid for 2 kids play and eat is robbery."
• "From what I understand the entry fee is now very high."
• "Total rip off! Food is basic and unhealthy, £13.95 for child’s meal deal."
• "Prices are pretty steep for entry (£14 per child 5+)."
• "Food too expensive 2 pound for a small slush."
• "It was much more expensive than I expected, around £24 for 2 children for 2 hours."