Address: Penhale, Saint Columb, TR9 6NA, United Kingdom
Phone: +441726217003
Rating: 4.1
based on 234 reviews.
Staff and Service
Pros:
"From the moment we arrived to the time we left the staff were warm, welcoming and friendly."
"The staff were really friendly and got us in at short notice."
"Person who checked us in was lovely."
"Staff were wonderful as always!"
"The staff were attentive and very pleasant."
"Waiting staff friendly and helpful."
"The staff here were brilliant with our 3 year old daughter, made us feel more than welcome."
Cons:
"Service was slow considering we had lots of children with us meaning some of the food was cold."
"Was rather disappointed we waited nearly 10 minutes just to receive our drinks and a further 23 minutes for our food."
"More annoying was the rude woman on the check out desk who told us they were fully booked, but it let us book online??"
"We went on a quiet night (Thursday) and the service was slow."
"Waited over 30min to be served cold rubber chicken. Overcooked steak. Cold chips and beans."
"The staff got muddled and we ended up with two waitresses, one took our drinks order and then forgot to bring them."
"The server who seated us (wasn't in uniform) was rude, disinterested, and acted like us wanting to sit and order was an inconvenience."
Food Quality
Pros:
"The food here is absolutely amazing."
"Food was a very good size portion and good price."
"Food was delicious and in abundance."
"The food was lovely, me and my son had the fish it was massive and lovely."
"Food was lovely."
"So impressed. Beautiful carvery with a lovely selection of vegetables."
"The food was great and very tasty."
Cons:
"Gone downhill a lot. Both our burgers were like charcoal..disgusting."
"Smothered chicken was very basic, tiny amount of cheese, very bland."
"Food shocking, dry and over cooked."
"Kids prices were good, but don't opt for the nachos starter, no cheese included, just consisted of dry baked 'pitta' style nachos, with chopped tomato and cucumber yoghurt dip, super plain and boring."
"The carvery was awful."
"Not terribly good experience. I had smothered chicken overcooked."
"Had a birthday meal for 7 tonight at the cook house pub in fraddon, food wasn’t good steak was that brunt u couldn’t put a fork in it to cut it open."
Value for Money
Pros:
"Kids prices were good, but don't opt for the nachos starter, no cheese included, just consisted of dry baked 'pitta' style nachos, with chopped tomato and cucumber yoghurt dip, super plain and boring."
"Food was a very good size portion and good price."
"Not too badly priced."
"Went on a friday had the 2 main meals for £8.99 plus the option to have either a starter or desert for £2.49 each."
"Good value for money."
"Very reasonable prices and most importantly a cracking pint served in a good old fashioned glass tankard."