Luci's Restaurant & Cocktail Bar Reviews Summary

Category: Restaurant Lasswade

Address: 14 High St, Lasswade, EH18 1ND, United Kingdom

Phone: +441316630961

Rating: 4.3
based on 113 reviews.

Service

Pros:

  • "Staff were professional & accommodating."
  • "The gent that served us was very friendly and helpful."
  • "Kevin who looked after us today with 5* service was a perfect host."
  • "The staff were very professional and polite."
  • "Staff were lovely. Had us cracking up for most of our visit."
  • "The staff are very friendly and helpful."
  • "Staff were very good with two children aged 2 and under."
  • "Our server Bruno was very helpful and polite."

Cons:

  • "It was quite loud and a little difficult to get service or attention at certain times."
  • "The only very small issue we had was we waited a while for a menu and to order a drink after being seated."
  • "Service to start with was quite slow."
  • "We waited well over an hour for the main course."
  • "Waitress came over and asked if we had had our mains (which we hadn't)."
  • "There was a problem with the bill...we paid and then I realised that they overcharged us (almost double)."
  • "Waited ages for our mains and at one point a waitress came over and asked if we had had our mains."
  • "No children's menu available or offered. Service was very slow."

Food

Pros:

  • "Food was top class. Lamb lasagne was amazing, best food I’ve tasted locally in a long time."
  • "The food is definitely the prize here."
  • "I had the gnocchi which was very tasty. Quite possibly the best gnocchi I’ve ever had."
  • "My wife's steak was cooked to perfection and my pepperoni pizza was delicious."
  • "The food was delicious and exactly what you'd hope from the description."
  • "Steak Pizza and Pappardelle Filetto were phenomenal."
  • "The food was very good if not a little slow to come out."
  • "Food was amazing including some very generous portions."

Cons:

  • "I felt very disappointed, I came a few weeks back and since then, I've raved to everyone how amazing a meal I have had was. Tonight, I was very disappointed to find the menu had changed."
  • "Would love to make this a positive review because the food and drinks there are excellent, but the car park surface is beyond shocking."
  • "Starters were heavily deep fried and greasy. The sea bass was deep fried and dry."
  • "Just had take out for third time and sad to say this time was a bit disappointed... the seafood linguine was not the same dish I got the first time."
  • "For a £15 bowl of pasta I expected a lot more than 4 clams (that were chewy) and overall the dish had a lack of taste and presentation."
  • "Food was average at best, service was slow as the chef got our order wrong twice."
  • "Starter (bruschetta) was OK but the bread was slightly burnt, the main (chicken) was overly salted to the point it was inedible."
  • "Starters were poor, tasteless and poor presentation. Had cappuccino which personally I would have put a biscuit on the side."

Ambiance and Decor

Pros:

  • "Recently got new owners and they’ve made the place much better, very stylish modern decor and great background music."
  • "Very impressed with the design and how immaculate it looked."
  • "The relaxed, chilled atmosphere and the wonderful food and drinks."
  • "The place is lovely, easy to get to (the bus stops right outside) and the food was incredible!"
  • "The restaurant itself is classy, modern yet intimate."
  • "Very relaxed atmosphere, great food and staff where excellent- very friendly and welcoming."
  • "The restaurant setting itself has been done very tastefully and had a lovely bustling atmosphere."
  • "Loved it charming staff, all well mannered, manager should be very proud of staff."

Cons:

  • "Only downside is the lack of disabled parking."
  • "It was a Saturday night so pretty busy which means it was quite loud."
  • "The food offerings, for the group I was part of, were a bit poor."
  • "Awful food. Sorry. Lovely building and the owner was really nice but my food was terrible."
  • "Not all tables 2 metres apart...waiting too long for food...30 mins between starter and main...main dish was luke warm."
  • "Slow service, had to wait 30 minutes for table, starters quite small."
  • "Dissapointed. Have been a few times now and first visit was enjoyable, but subsequent visits have seen a decline in food standards."
  • "Visited last night with family including 3 small children. Food lovely and fair prices. No staff hovering over us."

Parking and Accessibility

Pros:

  • "The place is lovely, easy to get to (the bus stops right outside)."

Cons:

  • "Only downside is lack of disabled parking."
  • "Slight inconvenience is the limited (and bumpy) parking, available at the front of the restaurant."
  • "Would love to make this a positive review because the food and drinks there are excellent, but the car park surface is beyond shocking."
  • "Parking can be a bit tight but a short walk away there are some quiet streets in Lasswade."
  • "Awesome food and atmosphere the only issue was lack of parking and the service was slow."

Price and Value

Pros:

  • "Most items were reasonably priced."
  • "The 50% off in January deal is fantastic value for money."
  • "During January they have 50% off pasta and pizza so we wee definitely surprised."
  • "Food lovely and fair prices."
  • "Classic Italian favourites on the menu at reasonable prices."

Cons:

  • "We got a couple of cocktails which I did think were sightly expensive considering 1 was about 80% ice."
  • "The only negative was my first 2 choices of starter were not available and service to start with was quit slow."
  • "The worst being bang in the middle of all the parking bays turning points, so you’re almost guaranteed to hit it."
  • "Took family out for a meal here as they were offering 50% off in January - when we arrived staff said the deal ended at 4pm."
  • "Slow service, had to wait 30 minutes for table, starters quite small, no spoon given for spaghetti carbonara."

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