Firehouse Bar & Grill Reviews Summary

Food Quality

Pros:

• "The food was exquisite. By far the best I've had there in years."
• "Beautiful dishes, perfect flavour."
• "The food was super fresh."
• "Food was all beautiful for 6 of us, juicy burgers (big burgers) with the most amazing parmesan and truffle fries."
• "Tried the steak and Guinness pie as well as the curry and both were really fresh and tasty."
• "The chicken and ribs they were beautifully cooked especially the chicken."
• "The food was amazing and tasty for my partner and daughter."

Cons:

• "The food was not great overpriced and undercooked."
• "The pork chop wasn’t very good either."
• "The food is not worth the cost at all."
• "However, I had the classic beef burger and it was dry, overcooked, charred and bitter tasting."
• "Main dish, crab linguine had little flavour and even less crab."
• "The firehouse pizza was very cheesy and the oily toppings of pepperoni and n'duja sausage had caused the pizza crust to be soggy and very greasy to consume."
• "The gammon was salty and many of the meat were over done."

Service

Pros:

• "Staff all happy and service was great."
• "The service was one of the best I've had for a long time."
• "Our waitress Jessica looked after us fantastically, advising us on drinks and no request was too much for her."
• "Service was friendly and prompt too."
• "Great guy who served us making feel relaxed and at home."
• "Really friendly staff and attentive service."
• "All the staff were very friendly and really made the night."

Cons:

• "In the end the service was too busy for being nice to us."
• "Very disappointed with the attitude from the assistant manager here, to the point that we walked out rather than give them our business."
• "Extremely rude staff. Upon entry some lady was laying her feet on the bar stools."
• "The waiter was really unfriendly and slow."
• "Didn't find this place very welcoming, Scottish guy was quite abrupt talking over us."
• "The waitress was just not interested slamming around continuously chatting with a colleague loudly it became comical it was so bad."
• "Staff weren't smiley or attentive."

Value

Pros:

• "The food is reasonably priced."
• "It is pricey but it's well worth it."
• "And a very reasonable price."
• "2 cocktails, pint and the food came to 70 - quite reasonable for St. Ives."
• "The food was excellent quality all served in excellent time."
• "Food big portions, well priced, and thoroughly enjoyed."
• "There is a great selection, choice of food and drinks which are all reasonably priced."

Cons:

• "A little cheeky to find fries are extra, I personally think when paying circa £24 for a steak it wouldn’t hurt to include fries/chips then maybe some upgrades on offer to make more money that way."
• "My only frustration was that a side of BBQ sauce was £2.75!"
• "Chips or salad extra, I don't mind paying £20 for a steak only it was dry."
• "Fillet Steak would have been my choice except it was expensive as you had to pay for side dishes and sauces to go with it."
• "There was a hidden service charge added to the bill which makes the meal even more expensive."
• "Chips were an extra £3+."
• "Come to the total for £50 not worth £10 in my opinion!!"