Address: Blackstocks Ln, Hook, RG27 9PH, United Kingdom
Phone: +441256767596
Rating: 4.7
based on 137 reviews.
Animal Interaction
Pros:
"You get to go in the stalls with the animals. They seemed to love the attention."
"The ability to go into lots of the pens and tickle cuddle and stroke the animals is just amazing."
"The animals are happy for you to do that as they actually come over to you to get you to stroke them!"
"Couldn't believe we could actually get into the pens to see the animals, cuddle them and play with them."
"You can also hold and stroke ducklings and chicks and other animals too!"
"The animals were so calm and tame, which allowed lots of cuddles."
"The kids got to cuddle lambs, goats and ducks."
Cons:
"Shame she couldn’t hold a chicken because of avian flu that’s weirdly her favourite thing there."
"The mobile farm failed to turn up on two separate occasions to my children’s nursery and left a lot of very disappointed children."
"We got told off several times for feeding the animal feed to the wrong animals although there were no clear signs to state not to feed certain animals."
"You do not get a great deal for your money apart from seeing a lot of ill animals."
Staff and Service
Pros:
"The staff were great and so helpful."
"Staff were all lovely; friendly and very knowledgeable."
"All the staff here were so friendly and the animals well cared for."
"Staff are friendly, informative and very hands on."
"The staff were fantastic."
"Staff were extremely friendly, and available to offer insights and information regarding the animals when asked."
"The staff are very friendly and always ready to help."
Cons:
"We however didn't have the greatest of times due to waiting, but the staff were apologetic."
"First of all when we arrived... we was greeted by a rude woman which I think was the owner."
"We attempted to look at what food was available at the cafe but again was greeted by a different rude member off staff."
"The queue was long."
"Cafe is lovely but understaffed/slow service at the counter."
Facilities and Amenities
Pros:
"For those not dining in, there's ample room for picnics just outside the main farm."
"All the animals were fully accessible for people in wheelchairs."
"One way system with hand washing stations and toilets so you can clean your hands after touching the animals."
"The facilities have been drastically improved in the past 2 years and as a consequence it's easier to keep your children's hands clean."
"Toilets are clean and easily accessible."
"The farm has plenty of handwashing stations and the cafe was good value."
"Plenty of parking and staff on hand to direct."
Cons:
"The entry price is very high considering you only get to see a very small selection of animals in a tight space."
"There was not too much shade for such a hot day if you wanted to stay at the cafe afterwards."
"The car park gets busy though and there's a little trek up from the overflow car park."
"Only complaint the day ended at 3 pm."
"At £7 I would have expected the tractor train to be included."
"The baby seating was seriously needing an upgrade, there was black mold on the straps which isn't good enough for an eating environment."
Food and Dining
Pros:
"Even the Roast Lamb Baguette was amazing afterwards!!"
"The little cafe barn was a real bonus the food was tasty and good value."
"The cafe/food is amazing."
"Lovely food and fast service."
"Good, reasonably priced cafe too (where the pigs end up)."
"The tea shop had a decent menu and the food smelt very good."
"Excellent home cooked food and service, and good value."
Cons:
"We also walked out after waiting 25 minutes for 2 slices of cakes and a couple of canned drinks."