Miller's Ark Animals Reviews Summary

Category: Farm

Address: Blackstocks Ln, Hook, RG27 9PH, United Kingdom

Phone: +441256767596

Rating: 4.7
based on 137 reviews.

Animal Interaction

Pros:

  • "You get to go in the stalls with the animals. They seemed to love the attention."
  • "The ability to go into lots of the pens and tickle cuddle and stroke the animals is just amazing."
  • "The animals are happy for you to do that as they actually come over to you to get you to stroke them!"
  • "Couldn't believe we could actually get into the pens to see the animals, cuddle them and play with them."
  • "You can also hold and stroke ducklings and chicks and other animals too!"
  • "The animals were so calm and tame, which allowed lots of cuddles."
  • "The kids got to cuddle lambs, goats and ducks."

Cons:

  • "Shame she couldn’t hold a chicken because of avian flu that’s weirdly her favourite thing there."
  • "The mobile farm failed to turn up on two separate occasions to my children’s nursery and left a lot of very disappointed children."
  • "We got told off several times for feeding the animal feed to the wrong animals although there were no clear signs to state not to feed certain animals."
  • "You do not get a great deal for your money apart from seeing a lot of ill animals."

Staff and Service

Pros:

  • "The staff were great and so helpful."
  • "Staff were all lovely; friendly and very knowledgeable."
  • "All the staff here were so friendly and the animals well cared for."
  • "Staff are friendly, informative and very hands on."
  • "The staff were fantastic."
  • "Staff were extremely friendly, and available to offer insights and information regarding the animals when asked."
  • "The staff are very friendly and always ready to help."

Cons:

  • "We however didn't have the greatest of times due to waiting, but the staff were apologetic."
  • "First of all when we arrived... we was greeted by a rude woman which I think was the owner."
  • "We attempted to look at what food was available at the cafe but again was greeted by a different rude member off staff."
  • "The queue was long."
  • "Cafe is lovely but understaffed/slow service at the counter."

Facilities and Amenities

Pros:

  • "For those not dining in, there's ample room for picnics just outside the main farm."
  • "All the animals were fully accessible for people in wheelchairs."
  • "One way system with hand washing stations and toilets so you can clean your hands after touching the animals."
  • "The facilities have been drastically improved in the past 2 years and as a consequence it's easier to keep your children's hands clean."
  • "Toilets are clean and easily accessible."
  • "The farm has plenty of handwashing stations and the cafe was good value."
  • "Plenty of parking and staff on hand to direct."

Cons:

  • "The entry price is very high considering you only get to see a very small selection of animals in a tight space."
  • "There was not too much shade for such a hot day if you wanted to stay at the cafe afterwards."
  • "The car park gets busy though and there's a little trek up from the overflow car park."
  • "Only complaint the day ended at 3 pm."
  • "At £7 I would have expected the tractor train to be included."
  • "The baby seating was seriously needing an upgrade, there was black mold on the straps which isn't good enough for an eating environment."

Food and Dining

Pros:

  • "Even the Roast Lamb Baguette was amazing afterwards!!"
  • "The little cafe barn was a real bonus the food was tasty and good value."
  • "The cafe/food is amazing."
  • "Lovely food and fast service."
  • "Good, reasonably priced cafe too (where the pigs end up)."
  • "The tea shop had a decent menu and the food smelt very good."
  • "Excellent home cooked food and service, and good value."

Cons:

  • "We also walked out after waiting 25 minutes for 2 slices of cakes and a couple of canned drinks."
  • "The coffee was good but expensive."

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