Roti Chai Reviews Summary

Service

Pros:

• "Served by Cornellia who was brilliant."
• "The service was similarly good, attentive, efficient, and friendly."
• "Very friendly and young staff."
• "Staff, food and ambience ALL EXCELLENT."
• "Service staff were very polite and prompt with food to the table and clearing."
• "The staff was super friendly and helpful and gave good advice since we knew very little about Indian food."
• "The staff were friendly and helpful. We stayed for a week in London and we ate there three time. Yes its that good."

Cons:

• "Despite reservation of table staff was very poor in finding the name given for booking and refused that there is no booking."
• "I spoke to the manager nothing change."
• "We wanted to spend little more time together but the person who seemed incharge was keen for us to get out."
• "I really have to flag down for service, takes a while to catch someone."
• "Was let down by service."
• "The only problem with the service is it felt as though they were trying to shoo you out and clean up very quickly."
• "From the moment I arrived, the staff were incredibly rude, and it only got worse from there."

Food Quality

Pros:

• "The food is authentic Street Food. We had Delhi biryani, railway lamb and idli sambar."
• "The quality of the food is superb. Every dish we received was well balanced, layered with interesting flavours and perfectly cooked."
• "The food was fantastic and the whole party congratulate me for the restaurant choice."
• "The samosa chat had imli chatni, Green chatni red sauce, yogurt, pomegranate seeds and peas and some spices and then the samosa. Absolutely loved it."
• "The Raan e baluchi was both tender and savory."
• "The Kerala Prawns also a tasteful and very good."
• "Amazing food! Best biryani ever!!"

Cons:

• "Its a below average restaurant with sub-standard food and sky high prices."
• "I order chicken lolipop but the chicken was unfresh as it was like chewing gum very hard to swallow."
• "Curries comes out so quickly it’s obvious they’re being reheated / defrosted and not cooked individually."
• "The dishes were literally tiny and no trace of any spice whatsoever."
• "Food was cold, you order and food served in minutes to your table, Garlic naan was cold samosa rubbish, order railway lamb curry again served cold, just over rated restaurant with worst food served."
• "Tarka dhal and mattar paneer - Absolutely Tasteless."
• "Unfortunately the food was not what i expected. The quality and portions of the curries did not match the price. Tasted very basic."

Ambience

Pros:

• "Nice ambiance both in the restaurant and upstairs more casual dining area."
• "Ambience was relax and simple."
• "A lovely alternative to a very busy Indian street food restaurant chain... enjoyed all the selections we had."
• "The atmosphere was inviting, and the rich aroma of spices set the tone for an authentic culinary journey."
• "A great atmosphere in restaurant as well."
• "Decor: Decent ambience, quite loud in there, some of the tables where chipped on the edges - could do with some modern touches, and a refreshed decor."
• "The food was delicious and authentic."

Cons:

• "The tables are so close you’ll hear conversations all around you."
• "Food was terrible, Too spicy, Too Cold, portions were very small."
• "The drinks were flavours less we returned them."
• "Food was unncessarily loaded with too many sauces, chutneys, spices."
• "Extreme was when I saw potatoes in the chicken curry, where in this world you will see potatoes in chicken curry."
• "There were more potatoes than meat."
• "The Biryani was very bland."

Value

Pros:

• "Delicious authentic Indian food and reasonably priced."
• "The price was good and the service efficient."
• "Prices are reasonable and a good range of options on the menu."
• "Overall a fantastic place to eat and very good value for money as it cost me £11.70 for my entire meal with service charge included."
• "Very good restaurant and my favorite in London. including a high quality of the authentic Indian food."
• "Overall good food in reasonable price. Will visit again!"
• "The price was very reasonable."

Cons:

• "Above average prices for small dishes."
• "The price is a little on the high side for the portion size."
• "Only negative thing I can say might be the pricier good than what I'm used to."
• "THE PRICES HAVE GONE UP, The portions have gone smaller!!"
• "And ridiculously over priced at £12.50!"
• "Prices were a bit high, but this seems to be typical of nicer Indian restaurants in London."
• "Some of the dishes are expensive for what you get, but that is to be expected given location."