Address: Cove Hill, Sennen Cove, Penzance TR19 7DG, United Kingdom
Phone: +441736871232
Rating: 4.4
based on 285 reviews.
Staff and Service
Pros:
"The staff from check in desk, to bar, to breakfast service were all so warm and welcoming."
"Staff very attentive and kind, even bought the dog a bowl of water and her own bed to lie on, lovely touch!"
"All of the staff, from the manager to the wait staff, were without exception absolutely outstanding and solicitous."
"Lovely staff who were charming and attentive."
"Staff were very friendly and the service excellent."
"The staff that are there are fabulously helpful and friendly."
"The staff are so hard working and friendly."
Cons:
"However, the staff were unhelpful."
"Overall we just found the staff a bit rude and not very accommodating."
"One of the bar men obviously didn't want to be there. Not rude but totally not engaging with the customer."
"Very poor service. We were seated outside, first round of drinks were quick as ordered when we sat down. We had to ask for a menu three times."
"Service was a bit slow. Felt understaffed."
"Staff was friendly overall though some seemed inexperienced and the service got worse during the evening, often nobody around when you needed something."
"A staff member harassed and used 'crude' language."
Food Quality
Pros:
"The steak and ale pie was delicious!"
"Mussels absolutely scrumptious, grilled mackerel (fish of the day) beautifully done."
"Considering the location this turned out to be a fairly reasonably priced place for food which was excellent (Thai green seafood curry and a substantial vegetarian curry)."
"We started with Crab Renwick which was fab, followed by the Mussels with chips, also very good."
"The cod was tasty and the batter wasn’t too heavy."
"The food was fantastic, as was the attentive and friendly staff."
"The food was just wonderful!"
Cons:
"I had an absolutely dreadful experience at this place, where I unfortunately contracted food poisoning."
"Disappointing vegan options which were missing advertised ingredients and expensive for what they were."
"It's a shame that they only serve food outside during certain hours, we couldn't have a bowl of chips outside at 4pm?"
"Food was average... Nothing on the menu is unique."
"Wife and my kids had chicken tikka masala it was well presented, but sadly had no real flavour."
"honestly the worst curry we’ve ever tried."
"The food we ordered was quite inconsistent with menu descriptions."
Ambiance and Location
Pros:
"Nice pub, dog friendly. When it’s not too busy it’s nice to sit and look out to the view with a beer."
"Had a drink and a meal here at Sennen cove, beautifully positioned pub looking out across the beach."
"The layout of the restaurant includes outdoor seating, indoor seating in the restaurant portion with a light, modern, inviting interior and a somewhat dimmer, more traditional atmosphere in the bar area."
"The best location with amazing views from Room 2."
"Great food and the best location with amazing views from Room 2."
"It's a pretty typical St Austell pub, has a lovely view out over the cove."
"Booked room 14, which had excellent views of the sea - it was only a matter of a few feet from the sea wall."
Cons:
"Visited on numerous occasions over the years and must say we preferred it before it was 'modernised'."
"Prices are the same as London."
"Bit cold and gloomy and drab inside the pub."
"No log fire to greet us, it seems we have to wait until December for this treat!"
"Remember when pubs used to serve drinkers and offered food too. Maybe the Old Success Inn should rebrand to 'The More Successful Restaurant'? Absolutely no inside seating for drinkers."
"The lack of staff in this pub is unacceptable for such a busy pub."
"Room alright but disappointing after looking forward to sitting with our sea view."
Accommodation and Facilities
Pros:
"The actual hotel is one of the best I've ever stayed in."
"The room was perfect and nice and clean. There was plenty of tea, coffee and biscuits."
"Our beloved dog was made welcome with his own dog bed, bowl of water and treats."
"The rooms we stayed in were really nice, well appointed, great shower, good soundproofing, and the views... Amazing!!"
"The rooms are very comfortable and nicely decorated and a lot have sea views."
"The rooms are so spacious, really lovely decor and the standard of cleanliness is brilliant."
"We had an amazing and comfortable en-suite room."
Cons:
"Chicken/ham pie slightly tough lid but got polished off all the same."
"Bathroom not quite clean enough."
"No car parking available on site, so you have to take your chance on the nearby busy public car parks."
"Biggest drawback is lack of free car parking. £9 to pay in adjacent private car park overnight."
"there is no parking so will cost you £9 a day to park."
"No parking here, you have to park in the harbour carpark but in the summer could be a problem."