Orocco Pier Restaurant Reviews Summary

Food Quality

Pros:

• "Food was incredible (those mussels 😍)"
• "Our dinner was very good and well presented."
• "Food was lovely great potion sizes, especially the loaded fries starter!"
• "We ate twice here in a large group with 2 children. The food was delicious."
• "The food was fresh and well prepared, obviously with attention to the details."
• "We ordered battered fish (Fish 'n chips) and burgers. Everyone was happy."
• "The food and drink are excellent but what I want to praise above all is the helpfulness of the really delightful staff members."
• "The food was fabulous, we had a small issue with the chips being all black but the manager came over in person and our desserts were free to compensate."

Cons:

• "The food was a bit of hit or miss as some plates were well prepared and some others were purely seasoned."
• "Note: avoid the burger as it is tiny and some ingredients are barely noticeable."
• "I ordered a 1kg of mussels and was given 0.5kg of mussels."
• "The Thai green curry dish with garlic bread was prested nicely but was very dry with hardly any sauce."
• "Poached egg was basically like hard boiled egg, yolk wasn't soft at all. Battered fish was very oily."
• "Food was good but otherwise not impressed. Service mediocre, we were over charged for our main courses the price didn't match the menu."
• "Trying too hard to accommodate many customers therefore service suffers...long wait, cold food."
• "Over hyped but it's alright. Breakfast items missing because they ran out but they didn't tell us we had to ask."

Service

Pros:

• "Service was attentive and professional, some of the best I've experienced in Scotland."
• "The interior is sharp and welcoming. The bar is extensive and has many great options. Servers are attentive and friendly."
• "Cosy, nice place with stunning view over the Bridges. Very friendly and helpful staff."
• "Staff were very accommodating of space for the pram and helpful in providing boiling water to make a feed and ice to cool it."
• "The staff played their part in my wife retrieving her lost phone so we were very grateful."
• "The staff are fabulous here. Very attentive, friendly, good knowledge of the menu and provide several checkbacks."
• "The staff and service in general were super friendly, approachable and with lovely hosting manners."
• "We were served down at the table, even though we were just having drinks."

Cons:

• "Shocking service 4 waiters/waitresses standing around. Another family waited for 25 minutes and no one came to take their order so they ended up leaving."
• "Service - way to slow. Well staffed but we waited for almost everything - from order to payment - but disappointment."
• "Service was good, the restaurant was very clean and welcoming. The food however was dissapionting, fish was oily the tartar sauce very salty."
• "The staff was not kind nor helpful. We have been there before for few times and service was good but that time was horrible."
• "The waitress was rushed and looked pretty unhappy. Service wasn't great."
• "Staff seem very disorganised as 3 different people asked if we were ready to order."
• "The girls were lovely, apologetic and run off their feet. Maybe I was there on a bad day."
• "Staff r friendly, view is beautiful although we couldn’t enjoy it due to the slowest service we ever faced, and the place wasn’t even busy."

Atmosphere and Location

Pros:

• "Good coffee, great views - of the 3 Forth bridges, delicious food, attentive service."
• "Located on a charming street near the Queensferry waterfront the restaurant has gorgeous views."
• "The view is stunning but we will probably enjoy it with just drinks."
• "You can view their menu on line by scanning a QR code at the table. We were served down at the table, even though we were just having drinks."
• "The restaurant itself is decorated beautifully and on entering you’re greeted by a long elegant bar and very eye catching wallpaper."
• "The view is superb inside and outside on the balcony and I know why this is a very very popular destination restaurant."
• "The views were superb, the service was superb, the menu and choice/variety was superb the food was superb."
• "Gorgeous views over the Firth of Forth, classy ambience and city atmosphere in the restaurant make it a treat to go for dinner in the evening."

Cons:

• "Parking was the main issue, especially the road being one way street."
• "I cannot think for the life of me why Sky News overplayed news cycles on two oversized screens is considered appropriate for the standard of restaurant trying to be achieved."
• "We used to come here often for drinks and food but the music recently has been so dire we downed our beers and left."
• "The other dish of mussels in garlic sauce was served in a very buttery sauce but again no taste of garlic."
• "A crab burger on a tiny bun with fries £20, 750 ml bottle of still water £6."
• "Sat on soft chairs, table at knee height. Service was so slow they must have had an issue. No apology."
• "Views are brilliant but food is pretty average. Excellent staff but I think they might have been having a bit of a bad day as a few things on the menu were not available."
• "A lovely little place with great views of the bridges. The cocktails are fantastic but the food is just OK - it feels like the chef is trying too hard."