The May Tree Reviews Summary

Category: Restaurant Helston

Address: Clodgey Ln, Helston, TR13 0QD, United Kingdom

Phone: +441326555000

Rating: 4.0
based on 178 reviews.

Food Quality

Pros:

  • "Food was lovely and even the beer was not the usual Cornish rip off price."
  • "The food is beautiful and you really can not fault the staff, they're so professional and attentive."
  • "Our Sunday Roast was delicious. Fresh veg, plenty of meat."
  • "The food itself was a highlight of the meal; it had that delightful homemade flavor that made each dish truly special."
  • "The food is beautifully presented and delicious."
  • "Food was faultless and some of the best I’ve had in a while, including desert so hats off to chefs."
  • "The scampi and chips were some of the best we've had dry crispy coating fresh tender wholetail scampi pieces great chips and wonderful fresh garden peas great service too well be back."

Cons:

  • "We paid £20+ overall for 2 meals that didn’t feel fresh at all."
  • "Got the two most expensive items on the menu, both steaks and both were very poorly cooked."
  • "Our surf and turf prawns were so over cooked likewise with the calamari, which was burnt and full of grease and inedible plus steak was overdone and not to our preference."
  • "I tried the chicken curry and had to spit it back out as it was unedible it tasted old and gone off."
  • "Food poor, chicken pie contained a chicken flavoured sludge, no chicken pieces."
  • "The most ghastly food I have eaten for years. Garlic cheese bread 2 small slices for 5 pounds."
  • "Food this time was below par. Steak was cold. The pie I had was lovely but very small slice."

Service

Pros:

  • "Had 6 great meals here, service every night was excellent."
  • "The Manager was super helpful and polite we were made to feel comfortable and nothing was too much trouble well done to all we will definitely come back when we visit our Daughter in Falmouth."
  • "The staff were very friendly and helpful, service was quick."
  • "The staff are amazing. Friendly, professional, enjoy a laugh and are great with my 8 year old."
  • "Excellent friendly staff who go that extra mile for customers, good atmosphere, but booking is recommended as it does get very busy."
  • "The staff were really helpful and very nice."
  • "Staff were helpful and friendly, service was quick."

Cons:

  • "Stood at an empty bar for 5 minutes while 4 members of staff behind it found every job possible but serve me."
  • "If I ever have to go near The May Tree again it will be 100 years too soon, disgusting unprofessional staff and horrible service, if I could give it zero stars I would."
  • "We stayed at the Premier inn and booked the table through the reception for 8 o'clock on arrival table not ready after a 20 minute wait we noticed people had been seated before us the managess was rude and unapologetic for forgetting us."
  • "Slow service and order was wrong...had to ask for our order as was sat there for 40mins and everyone else had there food!"
  • "Service was absolutely awful, there was nobody behind the bar and they were concentrating on serving the restaurant leaving everyone in the bar to queue, for food and drinks."
  • "The last time I posted I was really impressed the the food and service but last week we booked a table, told someone would come over to us and basically got ignored."
  • "The service was really slow, had to go and find out where our drinks were as had been waiting about 20 mins and still they hadn't arrived."

Ambience and Decor

Pros:

  • "Lovely decor, very peaceful and quiet, superb staff and a fantastic menu."
  • "This is a well run outlet, a relaxed atmosphere, comfortable interior decor."
  • "Very nice pub, with bar area if you prefer that scene."
  • "Not only is the venue fantastic."
  • "Very original cafe, Mad Hatters' style. It has a little shop and you can taste cider too."
  • "The ambience is nice. Clean and spotless."
  • "Pleasant spotless ambience. Good food. Polite staff."

Cons:

  • "Both the carpet and chairs haven't see shampoo for several months... but it doesn't excuse the fact that they hadn't even vacuumed."
  • "The decor is looking a bit tired though. Very noticeable in day light."
  • "The place was filthy. I made comment to the Supervisor when I paid."
  • "Upholstery on chairs is in need of a good clean as are the carpets and most other areas."
  • "The ladies toilets had wet toilet roll smeared up the wall and on floor."
  • "The biggest problem is it wasn't cleaned around the tables before opening. Also the entrance was a mess."
  • "The place in terms of decor & carpets urgently needs refurbishing."

Value for Money

Pros:

  • "The pricing was perfectly suited to our needs, offering excellent value for the quality of food and service we received."
  • "We had a nice surprise as we'd forgotten about the eat in government 50% discount and kids eat free so the adults ate for £4.50 each and that was it."
  • "Good food reasonably priced."
  • "The meal deal is very cheap 2 mains for 11.99!"
  • "We came for mid week dinner and did the two main meals for £10 plus our son's dinner and three drinks, it came to £25 which was great."
  • "Reasonably priced for the location & quality, highly recommend."
  • "The May Tree is somewhere you can have a decent meal at really good value for money."

Cons:

  • "It’s double the price of Wetherspoons but half the quality."
  • "The prices were not cheap but the meal was one of the worst I have had in many years."
  • "I was genuinely shocked to be charged £9.74 for a Guinness and a J2O."
  • "Definitely not value for money."
  • "Very disappointed, poor starters. Main meal being a steak very chewy shrivelled chips mushrooms were unrecognisable."
  • "Also the coffee in there in overpriced and tastes disgusting."
  • "Paid nearly £16 for a mixed grill and got the worst selection of meat I've ever seen."

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