Coast Reviews Summary

Service

Pros:

• "Staff were all so friendly and service was fast."
• "Staff courteous, efficient and really welcoming."
• "I have always found the service between very good and exceptional with their friendly professional approach."
• "Great service from the Maitre d/manager who was happy, friendly and enjoying his busy day."
• "The service was exceptional."
• "Staff so approachable and pleasant very helpful."
• "The staff are very friendly and attentive without being overbearing and you are always given a warm welcome."

Cons:

• "Sat with dirty plates for a good 15 minutes desperate to order dessert."
• "But my night was ruined from the moment I asked for a table of 2 as a walk in."
• "When I complained I was met with a ‘yeah we have had many complaints tonight and we have not been a strong team’."
• "Service was an utter disgrace and we were totally ignored throughout our entire evening."
• "Staff avoided us the rest of the night like we were the plague."
• "Service extremely slow with only one person taking orders at one point."
• "Trying to get the attention of staff for anything, say another fork, was impossible as nobody was attending the table or they would just walk by without acknowledging customers."

Food Quality

Pros:

• "Food was outstanding, best meal I've had in quite a while."
• "Lunch was astonishing! Both quality of food and quality of service were exemplary."
• "Superb. Views and food. Excellent fresh food."
• "The black pudding salad and the fisherman's pie were both excellent."
• "The food was hot and delicious with the thai spiced chicken especially tasty."
• "The food was quick and pleasant."
• "Food portions are big and great value, but could not finish them!"

Cons:

• "Haddock and chips, the haddock had folded together while being fried and the centre part was not enjoyable as it had an almost medium rare texture."
• "Triple stack should be literally a stack of pancakes. What came was five supermarket like pancakes thrown on a plate."
• "And I must’ve ate something that disagreed with me, as I was up all night with diarrhoea."
• "Tasteless burger and stake & ale pie."
• "Toasted bread on the Club Sandwich was burnt."
• "The Wayu Beef Burger just tasted like a regular burger which is unfortunate."
• "A simple macaroni cheese was inedible. Flour not cooked off in the sauce and really runny. Humous starter was just as bad."

Ambiance and Decor

Pros:

• "Friendly staff and a beautiful view from the windows."
• "Lovely refurbishment with a clean and crisp look and feel to the place."
• "Beautiful setting, decor etc."
• "Beautiful location with a water view."
• "There are great views from this restaurant right across the River Clyde."
• "The interior of the restaurant was marvellous, with an excellent view of the River Clyde."
• "Atmosphere was great, it's all lit up for Xmas and just looked beautiful, to be honest we never wanted to leave."

Cons:

• "The food looked and tasted very mass catered and apart from the lovely Christmas decorations and lights felt like a school dinner hall."
• "Tables are too close to each other, I couldn't talk with my partner as next tables talking and they were so closed to us."
• "Atmosphere was terrible all due to a completely stressed out host."
• "As big windows inside with none that open causes lacking air conditioning was poor."
• "Onion rings were cold."
• "We were near the door to the patio area which was repeatedly left open causing a chilling draft."
• "Choices on set menu were nothing special."

Value for Money

Pros:

• "We had 4 starters and a dessert for 45 odd pounds, drinks are well priced with good selection pleased to see a range of none alcoholic."
• "Over all a great lunch time meal well presented, tasty and good value."
• "Great location and great service at a very reasonable price."
• "Nice local roasted coffee again at a good price."
• "The price was okay and well worth what you are getting for it."
• "Even though we were there for a special occasion, Coast is reasonably priced, so is great for any occasion."
• "Priced at mid range offering great value given how well appointed the restaurant is."

Cons:

• "Rather overrated restaurant and rather expensive for the quality."
• "Wouldn't have been too bad if they didn't charge an absolute fortune."
• "For 80 pounds I certainly would not recommend."
• "Now it’s over priced for what you get."
• "The £10 per person is also a minimum spend, so if you only want a slice of cake or a bowl of chips, tough, it'll cost you a tenner!"
• "The cheapest large glass of wine was almost £10, which was disappointing."
• "For the price we were very dissatisfied."

Management and Policies

Pros:

• "The manager was very polite and apologetic."
• "The staff are chatty and friendly."
• "The staff are always pleasant and the decor is lovely."
• "The actual venue is beautiful - decor is bright, modern and relaxed. The view is lovely."
• "The staff are friendly and attentive and a real credit to themselves and their employers."
• "The whole place is tastefully decorated and has wonderful views across the Clyde to the north bank."
• "The decor was lovely with dozens of sparkling christmas trees."

Cons:

• "I was in a rush when booking, so I missed the £10 pp non refundable deposit part."
• "Scammers. My parents booked this restaurant for 6 people, they took a £60 deposit to secure the table as it's 'December'."
• "Booked for a bigger party, deposit £10pp (!) was not fully returned because 3 people couldn’t come."
• "Basically, untrained staff, mediocre food, poor service choices and a lack of good management."
• "VERY MONEY GRABBING and I'll NOT be back!"
• "We only got £70 of the £90 deposit reimbursed even though our bill was well over £100!"
• "Appalling business practices! They took a £40 deposit for a table of 4 because it’s December!"