The Black Watch Castle & Museum Reviews Summary

Admission Price

Pros:

• "The Art Gallery was free."
• "They have their own car parking which is free."

Cons:

• "But for an adult to go into Black watch museum it was pricey. £8.50."
• "Was a bit shocked at the price of my order that was a slight variation from standard menu options."
• "Came in for breakfast which I thought was quite expensive for what we got."
• "Cafe nice and prices a bit dearer than in town."

Parking

Pros:

• "Handy park close by too."
• "We parked up not far from the Gallery which was £1.20 for an hour. So we both couldn't go too far."
• "The Black watch museum they had a car park too. It was 70 pence for two hours."
• "Free car park with disabled access lift."

Cons:

• "I was able to park by the gate which was fine, as the walk down the path to the front door was a bit of a push for me."

Museum Experience

Pros:

• "Military museum with some interesting artefacts and quirky stories."
• "Different galleries each depicting history about the Black Watch."
• "Guided tour well worth the money, the guide was interesting and knowledgeable."
• "Probably one of the best visitor attractions in Scotland."
• "A captivating trip through the story of this incredible regiment."
• "Absolute essential if you have an interest in military history."
• "A great way to spend a morning or afternoon, learning the incredible history of The Black Watch."

Cons:

• "Whilst the museum could be interesting, it's not made clear that most of it is a paid exhibit until *after* your clear of the donation counter."
• "Just a small niggle some of the labels were difficult to read due to lighting."
• "But I was disappointed that 2nd world war was skimmed over... And not much mentioned at all."

Cafe and Food

Pros:

• "The cafe has soy milk for drinks."
• "All the facilities are clean and well maintained."
• "We had lunch in the cafè afterwards and the food was amazing."
• "The cafe serve lovely food, the home made scones are a treat."
• "Food in the bistro was lovely good service and very clean."
• "Cafe clean and tidy. Staff very friendly and helpful. Coffee and cake delicious!"
• "Cafe has an excellent selection of meals and very good cake selection."

Cons:

• "But lady who arrived didn't ask me what I would to like have for my lunch."
• "Only reason I have given it 4 stars and not 5 is because we didn't feel the cafe staff were as friendly and welcoming as the museum and shop staff."
• "The staff seemed either way understaffed and overworked but they were very dismissive."
• "Nice looking coffee shop. We only wanted two flat whites but getting served is like pulling teeth."
• "The cafe is lovely but on asking politely about seating we were spoken to with sarcasm."
• "It was difficult to attract the attention of staff when we wanted to pay."
• "We didn't find the staff in the coffee shop that friendly we sat outside in the cold."

Staff and Service

Pros:

• "The staff were pleasant and welcoming."
• "The staff are all very helpful."
• "Great place with super friendly and chatty stuff, lady at the tickets office was absolutely amazing."
• "Our tour guide Jim was extremely knowledgeable and friendly."
• "Excellent staff always ready to help."
• "Very efficient in serving arrival drinks and clearing empties."
• "Lovely staff and very helpful and pleasant celebrated my brother's 60th here they did him proud."

Cons:

• "Visited the cafe with a friend and didn’t feel welcome by the lady who came towards us, asking if we had booked."
• "When I arrived, I was asked in front of everyone, what I was doing here and a manager asked what was wrong with me."
• "At the till the same lady who took my order now took my payment without asking if I have enjoyed my meal or if everything was okey."
• "We had to wait in a queue for ages before we were acknowledged then were told he had to wait back in the queue to order food."
• "On leaving, when we approached the pay desk, the same lady made her way over to the desk, but held her hand up to our faces, in a 'stop right there' gesture, while she chatted at length and laughed with a lady who was coming in from the shop."