Peter Vardy CARZ Perth Reviews Summary

Customer Service

Pros:

• "Kenny was brilliant. He really listened to my needs and showed me a fantastic Clio."
• "OZ was friendly, made me feel relaxed."
• "Cammey was an amazing salesman who went way above the call of duty."
• "Alan McColloch who was responsible for the handover of my new car was friendly and explained the whole process."
• "A fantastic dealership, Andy was so helpful and walked us through every step."
• "Joelle was lovely lady, very upbeat and helpful."
• "David was very knowledgeable, polite & very well spoken."
• "Bobby and Joelle at Peter vardys car showroom in Perth, have been exceptional."

Cons:

• "Shocking service. Got pulled over by the police as I had no MOT with the car."
• "I phoned up to seek support from Peter Vardy and was pretty much just told ‘you should have known’."
• "Deeply disappointed about the service that's been done for the car that I purchased at Peter Vardy."
• "Peter Vardy offer to ‘buy your car’ through ‘goodbycar’. Don’t expect the ‘guaranteed valuation’ provided online to be true."
• "My daughter was buying a car and asked me to go with her as they were being pushy and confusing her with figures."
• "Wasted all day and 6 hours on the train. When I arrived it turned out the car's mileage is different than advertised."
• "Terrible company to deal with, salesman terrible attitude does not know how to speak to customers."
• "AVOID THIS GARAGE!!!! Never been through anything like this in my life... Lying, incompetent sales staff who don't communicate with each other."

Vehicle Quality

Pros:

• "Great friendly service. Knowable well informed staff."
• "A fantastic dealership, Andy was so helpful and walked us through every step of finding my first car."
• "So far so good! Enquired about the inside of a car and had Andy Telford send me a video over."
• "What a wonderful experience we had today with Vinney, from start to finish we were made to feel comfortable shopping for our new car."
• "Absolutely couldn’t be happier with the customer service from everyone at carz perth!"
• "Staff were so helpful. Initially spoke with Lucy who was friendly and knowledgeable."
• "Had a very welcoming & polite reception from the staff at the dealership."
• "David helped us out massively and answered all my questions with no hassle, got the car exactly how I asked for."

Cons:

• "In addition, the car had a number of faults. I had it for a month and a gap appeared where part of the panelling had been stuck back on."
• "The problem was seen by service engineers based out of Perth in Jan'23 and they kept the car in the garage for a couple of days and mentioned to me that the problem is fixed."
• "My daughter has bought a fiesta, when it was in for service, she was told it needed 4 tyres she bought the car with just over 5000 miles on it."
• "If i could give a -stars i would but i cant i got a car just over 5 years ago after a week owning the car the EML came on i phoned them they said bring it in but it will cost you £75."
• "Everyone was so friendly to me when I broke down outside their show room."
• "Ian the service Manager absolutely outstanding service, clear friendly information and being stranded outside their garage offered me every choice possible regarding my car."
• "Had car serviced here. Excellent service, friendly helpful staff."
• "Car was perfect but the sales mans attitude was shocking Eddie Hamilton is not a people person and was going to refuse the sale as we asked if it had road tax."