Address: 1 Waterloo Pl, Edinburgh, EH1 3BG, United Kingdom
Phone: +441312598294
Rating: 4.6
based on 150 reviews.
Atmosphere and Location
Pros:
"The place is really cozy and the atmosphere look really nice."
"Great location. We had a great view sat at a window bar watching the world go by at the beginning of Princes Street."
"It was really a lovely cafe just right besides the train station and St James Quarter, absolutely on spot for its location!"
"Atmosphere excellent, friendly staff and very welcoming."
"This is absolutely the best restaurant we have eaten at on our trip to Edinburgh."
"Nice little bar with seats at the window where you can directly look at princess street and enjoy tasteful good portions of food."
"We were welcomed by staff with 2 small dogs. Immediately given a fresh bowl of water and a good table with room for dogs."
"Great atmosphere, very polite and friendly staff, the food is delicious."
Cons:
"The ambiance was nice, the food however was a problem."
"Slightly on the pricier side, drinks options were very limited."
"Nice food and great service from the other members of staff. However, the older member of staff with grey hair decided it would be appropriate to wolf whistle at me while I was eating lunch with my husband."
"We had a 7pm reservation, got there, waited 15 mins, and were told they were out of food."
"Light and shadow in this mixture of café and bistro."
"Food was pretty yummy, but very strange staff, no Hi, Bye, Thank you.... No friendly smile to welcome you, just 'go upstairs' very rude and awkward."
Food Quality and Options
Pros:
"The food was super, great quality and great flavour."
"Our breakfast was awesome, great portions, full of flavour."
"The food is really good and refreshing! Coffee is really nice too, great aftertaste!"
"The Scottish breakfast was great with lovely home made beans washed down by a local beer."
"food: wide selection of breakfast dishes, hot and cold, including sweet and savory."
"The Scottish menu was incredible, we asked for scrambled eggs, and as the waiter said, they could be the best in the city."
"The home made baked beans were sooo tasty and the black pudding was spot on."
"Delicious pre-fringe show brunch option. Great menu, decent prices, delicious coffee."
Cons:
"We had threw basic breakfasts and it cosy 50 pounds 60 euro which I felt was really pricey for what you got."
"Another member of my party had a reaction to the food that caused swelling around her mouth."
"The Turkish eggs were a little disappointing because the eggs were over cooked but they gave us replacement eggs swiftly once we notified them!"
"I ordered hummus, chicken curry and rice. I was told the food was gluten free, dairy free, egg free. My body said that was a lie."
"The food as tasty but quite expensive for what it is."
"I had a super underwhelming (and very small) eggs benedict for the price of £13.50."
"I ordered the avo chilli, essentially a piece of sourdough with some avocado and chilli oil for £14."
"Didn't really like the overnight oats, didn't taste much."
Service Quality
Pros:
"The staff are brilliant friendly and efficient."
"Highly recommend a visit you won’t be disappointed."
"The staff were very friendly and accommodating."
"The staff, who were incredibly friendly and had a great sense of humor, added to the overall positive atmosphere."
"Our waiter was Dave, so huge thumbs up Dave you made us feel welcome, you were extremely efficient and attentive."
"The staff were professional, friendly, and accommodating, and the whole space was lovely."
"Staff is friendly and service-minded."
"The French waiter was positively awful. We were lambasted for coming in the door and sitting at an empty table."
Cons:
"No double check was done for my food, the waiters as the begging was really cold without any emotion or any welcoming."
"The only reason why I give 2 stars for the service is because of the girl at the
end which took my payment. Really kind and really respectful."
"Saw we had a pram at the steps in, asked if we had a reservation when we mentioned we had a table walked off without even offering to carry the pram down or take us to the table."
"Told to leave in 10mins after paying the bill no mention about giving up the table beforehand."
"The bar team told our baby to stop crying which was highly unprofessional."
"Our Turkish eggs were unfortunately over cooked, however better cooked eggs were brought out swiftly upon request."
"Despite being told that order would be taken 5 min after seated, we were left unattended for almost 20 minutes before we found a waitress to take it."
"First time visiting this morning! Not the best service tbh, left standing for ages waiting to be seat, them took ages for our order to arrive."
Price and Value
Pros:
"We felt it was a good 👍🏻 price."
"For a light 'dessert' we had the Peter pans Belgian waffle. All three dishes were indeed very tasteful."
"Great options - healthy and delicious."
"A great combination of flavours and quality."
"Nice place for brunch, right next to St James shopping centre. Good food but overpriced."
Cons:
"We had threw basic breakfasts and it cosy 50 pounds 60 euro which I felt was really pricey for what you got."
"My breakfast was very good and the service friendly and attentive... however, I find it churlish to be charged 30p for milk to go in a cup of tea that I'm already paying £3.50 for."
"The breakfast was so delicious that we went the next day my bf and i had a super nice and quite table near the window, with such an amazing view to princess street, the staff was simply lovely and real attentive, i totally recommend it!"
"I find it hard sometimes to have good service in UK restaurants, but here everyone was fantastic."
"A relatively busy coffee shop in a good location but: Seriously over priced coffee (£3.50 for a Cappuccino)."