Old Chain Pier Reviews Summary

Category: Restaurant Edinburgh

Address: 32 Trinity Cres, Edinburgh, EH5 3ED, United Kingdom

Rating: 4.5
based on 248 reviews.

Service

Pros:

  • "Natalia was great, attentive and helpful, which added to our experience."
  • "Staff were fantastic."
  • "The service and food was exceptional."
  • "Staff were really friendly and the food was gorgeous!"
  • "Staff were very friendly and efficient."
  • "The young waitress and the French gentleman were both professional and very friendly."
  • "Staff fantastic."

Cons:

  • "The service was slow and inattentive, adding to the frustration."
  • "However we both were extremely disappointed with the food portions."
  • "The server was ill-prepared and apologetic from the moment we entered."
  • "Sometimes, the service isn’t so friendly, and it’s often too busy to get a nice seat."
  • "The front staff guy with blonde hair & hand tattoo behaved unfriendly/rude to us as asian foreigner customers."
  • "It was an hour before our mediocre food arrived."
  • "Customer service is a lot to be desired here."

Food Quality

Pros:

  • "The mussels were really tasty."
  • "The food was absolutely delicious, served in time."
  • "Can highly recommend the Mexican burger."
  • "Food was delicious."
  • "Food is fantastic, we experienced both lunch and dinner and on both occasions it surpassed our expectations."
  • "Catch of the day was Seabass and was cooked to perfection."
  • "Really lovely tasting fish and chips, a light, tasty and fresh batter covers a large portion of fish."

Cons:

  • "There was a very limited menu in the house."
  • "Burgers are expensive and the meat very basic... It wasn't the good juicy burger I was expecting."
  • "Some of the chips we were served was like scraps from the bottom of the fryer so didn't have much substance to it."
  • "Worst bruschetta I've ever had, all bread and 3 tiny thin slices of tomato on top."
  • "I had a burger and it was very dry and overcooked."
  • "Mediocre food."
  • "The Baked Camembert which was barely baked with most of it still solid cheese."

Value for Money

Pros:

  • "Comfortable, friendly, well priced - what more could we ask for?"
  • "Lovely food, great prices, fantastic views of the sea on a sunny day and excellent service."
  • "The food (we ate fish and chips) was delicious and the portion was large with a good price (£12.95)."
  • "Very vegan friendly."
  • "Top notch! Traditional scotish food at affordable prices."
  • "Delicious food at affordable price + great view + nice place + great service."
  • "The food was really tasty and reasonably priced."

Cons:

  • "5.50 a pint pretty steep!"
  • "We were going to be charged £2.50pp to eat our own cake."
  • "Worst thing of all the prices. Fish and chips £17.95 each."
  • "Drinks very expensive, 1pint lager and lime £6.60."
  • "Wine far too expensive."
  • "Also, large glass of Pinot Grigio costs £8.90! Extortion."
  • "Squid was £9 for 4 tiny pieces and £17 for a very average veggie burger."

Atmosphere and Location

Pros:

  • "Great place to dine on the water! From what I saw, there isn’t a bad table in the place."
  • "Place was ideally located looking over the water."
  • "This is a very popular historic pub in the Trinity area of Edinburgh near Newhaven harbour. It is right on the banks of the river with great views out over the Forth."
  • "Busy restaurant with superb views north over the river Forth towards Fife."
  • "Got a table with the stunning sea view."
  • "It's friendly, relaxed and warm atmosphere makes it have a home from home feel."
  • "The view over the see is really nice - the food was amazing."

Cons:

  • "The building has lashing of character, and it reminds me of the house in Lemony Snicket's Series of Unfortunate Events."
  • "Unfortunately the food wasn't mind blowing so I felt it was a rather average pub experience."
  • "We were made to stand for 15 minutes by the toilets without consideration for covid safety."
  • "If you arrive by car, plan ahead or expect to walk a few streets as the road is narrow and offers no dedicated parking."
  • "The view is significantly better than the food."
  • "The ambience was unappealing, with bright lighting and outdated decor."
  • "The place was quite noisy, lot of people speaking loud, inconsiderate."

Thanks! Your review is awaiting moderation.