Zizzi - Edinburgh Queensferry Street Reviews Summary

Service

Pros:

• "We received excellent service from Jan who was impeccably polite, friendly and attentive."
• "Janis was our server and was fantastic. He made us feel extremely welcome and had impeccable service."
• "Our server’s name escapes me but he was sweet and very attentive."
• "The lady who served us was the sweetest."
• "The waitress was totally attentive to all our needs."
• "Very attentive to customers."
• "Great dinner and excellent service - very attentive and polite staff."

Cons:

• "Our server wasn't really engaging."
• "While service was possibly a little on the slow side today."
• "Awful service, perhaps the wait staff knew we were tourists but it took almost an hour and a half to get food from the time we got in the door."
• "But the service is not so great... the waitress with short blonde hair is so rude."
• "Our starter was completely forgotten, and wrong pudding delivered too."
• "Waited a good 20 mins to order food."
• "Poor service, no cutlery given had to ask twice."

Food Quality

Pros:

• "Our pastas were also delicious."
• "It was spectacular food... Recommended the truffle carbonarra 100%"
• "Food very tasty and plentiful."
• "I only got sweet potato fries and the vegan meatballs, but they were amazing."
• "The food was delicious."
• "The wild boar meat balls with chili and tomatoes was excellent as was the Italian hot pizza."
• "The food was great as was the service."

Cons:

• "Not worth the inflated prices."
• "The food was ok, we had one each of the calzones."
• "Calamare starter like rubber band. No meat at all in the Stufado, just a bowl of gravy for £15."
• "The all out Lasagne tastes like something from a supermarket and I have no idea what difference the extra cash made."
• "Tasteless and over priced."
• "Poor quality food, nice staff but we had to send our starter back."
• "The chicken was overcooked and the rice was not Arborio so a bit watery."

Ambience & Comfort

Pros:

• "Ground floor wheelchair accessible toilet and accessible entrance."
• "Good friendly and fun place for wide range of Italian food."
• "Love the pizzas from Zizzi."
• "Lovely waitresses and warm atmosphere."
• "Pleasant decoration with nice rustic looking tables."
• "The atmosphere is great and welcoming."
• "It’s located 7 minutes walking distance from Dean Village, so it’s a good option if you get hungry after visiting this neighbourhood."

Cons:

• "FREEZING! Sept, '23, it was 15 degrees outside but felt even colder inside Zizzi."
• "Visited around 5.30pm on a Thursday evening. It was very cold inside, in fact we had to move onto the centre of the restaurant closer to the ovens!"
• "The decor is slightly clinical with all the metallic tables and every time I removed myself from the table I banged my head on a low light."
• "We were absolutely frozen places right under the AC."
• "Very crowded."
• "The space is quite big, and it has a nice vibe."
• "Parking more tricky depending on what time of the day you go there."

Value

Pros:

• "Considering the price I would say that its not really worth it."
• "Was reasonably priced though but wouldn't go back."
• "Inexpensive, generous portions."
• "Pricewise it was reasonable, you definitely got what you paid for!"
• "The price was okay, the average for a restaurant in Edinburgh."
• "The value for money on a full 3 courses for kids was excellent."
• "Used Tesco vouchers so unable to choose any offers, therefore we felt it was expensive for what we had."

Cons:

• "Prices are little bit on higher node with little bit good amount of food."
• "Not worth the inflated prices."
• "Very overpriced for a small portion of pasta and a calzone with hardly any filling."
• "Over priced."
• "Value wise it isn't bad but I think you'd be better going elsewhere for £8-13 per main course."
• "Thankfully there was a discount on deliveroo otherwise I'd have been horrified paying that amount for the quality of food."
• "Very disappointed with the food. Ordered my favourite - pollo piccanti."