Parkdean Resorts Sea Acres Holiday Park, Cornwall Reviews Summary

Accommodation

Pros:

• "Caravan is clean and very highly presented."
• "The caravan was clean and well looked after."
• "Caravans are spotlessly clean, staff are polite and pleasant."
• "The caravan itself was lovely. It was a new Carpella and was clean on arrival."
• "Our van was a new one and was lovely. It had a large decking area with table and chairs."
• "The caravan we stayed in was really nice, clean and modern."
• "The place we stayed in was extremely clean and comfortable."

Cons:

• "Disgusting caravan worst ever holiday."
• "The caravan was not as expected for the price we paid."
• "The caravan was meant for six but a bit small."
• "We were in a fairly new caravan that is SO tiny."
• "The only our caravan wasn't as clean as expected and not as spacious as shown on the pictures."
• "The caravan also appeared to be an old one."
• "Upon arrival after paying priority check in at 1pm caravan was dirty with used bedding unmade dog hairs in a non pet friendly caravan dirty surfaces and filthy floor stunk of curry."

Location & Views

Pros:

• "Breathtaking sea views."
• "Situated on the Coastal path and a less than 10 minute walk to the beach."
• "The site is not too overcrowded and it seems most have views."
• "It’s serene, peaceful, magnificent views and greenery!"
• "The park is well maintained with modern accommodation, some of which have spectacular sea views."
• "Really close to some truly beautiful beaches."
• "Very pretty views around, great walks for the dogs too."

Cons:

• "The arcade.... Well it's one of the worst and smallest I've ever seen."
• "It's more bingo than entertainment."
• "The entertainment wasn't great and didn't run to the time sheet we were given on arrival so was impossible to do specific things ie to keep toddler entertained."
• "The 'arcade' was a big let down with machines jammed with coins, change machines empty and some games not giving the correct number or any goes after money was inserted."
• "Swimming pool was smallish but the changing rooms felt dated compared to other parkdean resorts we have stayed at."
• "Club house needs a face lift and bar prices for alcohol seemed steep."
• "The full park needs updating."

Staff & Service

Pros:

• "The general team were very responsive to anything that we needed."
• "The staff work very hard and are really helpful."
• "Staff friendly and helpful."
• "Bar staff are wonderful as always thanks Terri and Nick."
• "Staff were very friendly and polite and the site was very neatly kept."
• "Staff were all very friendly, always a hi! Hello! Morning! As we passed one or walked in to the reception/ shop ect."
• "The staff are really friendly, service is good, cannot fault the cleanliness."

Cons:

• "Despite the lovely setting staff were very unhelpful."
• "Staff here are the most rudest people iv ever met."
• "The lady in the shop was unwilling to assist when I asked about the kite they sold."
• "Staff un willing to help always in meetings."
• "The bar man was miserable for the whole time and needs a lesson in customer service!"
• "Staff were less than apologetic about our situation."
• "Manager behind the bar cost you a good review though."

Food & Entertainment

Pros:

• "The food from the click and collect was delicious."
• "The bar was good had entertainment every night."
• "The entertainment centre is like a Tardis with a sports area, a main entertainment area and a Breakfast room / Dining area."
• "A lot of play areas for kids and a soft play room which is great as it had a large ball pit."
• "Entertainment is good and they show all live football matches which is a bonus."
• "The kids' entertainment was very good, my little one loved it."
• "The clubhouse served really good food and the entertainment was good especially if you had young children."

Cons:

• "Absolutely awful experience."
• "It is not possible to get any food anywhere on site after 9pm which isn't advertised very well."
• "The on site restaurant is tiny and so requires pre-booking most nights."
• "Club house food prices are extortionate for quite a basic menu."
• "The restaurant is pathetic, after arriving we were told that we would have to book a place in the completely empty room to have food?"
• "The only issue we had was with the restaurant poor choices."
• "My meal (opted for the curry) was nothing more than a microwave meal."