Brighouse Bay Holiday Park Reviews Summary

Category: Holiday park

Address: Borgue, Kirkcudbright, DG6 4TU, United Kingdom

Phone: +441557870267

Rating: 4.1
based on 307 reviews.

Location and Scenery

Pros:

  • "I actually like the area as it was at the sea with a nice beach within a few minutes walk, great for astrophotography as this is a dark sky area."
  • "Quiet, close to the beach and spacious."
  • "The camp site is very close to the beach which is very good for young children."
  • "Well equipped large site very picturesque with duck ponds and right next to a bay only 5 minute walk from the pitch."
  • "Loved the location of the site so near a beautiful big beach and lovely walks from the site without having to drive anywhere."
  • "Lots of wildlife around, easy access to beach."
  • "It's a short walk through the woods to Brighouse Bay where you will find a decent size beach to relax on."

Cons:

  • "The whole place felt a bit tired and worn out."
  • "The beach water was a bit dirty."
  • "A lot of flies."
  • "The pitches around the site are not well maintained, grass edges messy, weeds everywhere and electric hook ups slanted and falling over."
  • "Some areas of campsite rundown and untidy."
  • "The campsite is outdated the toilet blocks are constantly filthy."
  • "Even with the paid wifi it doesnt work so dont waste your money."

Facilities and Cleanliness

Pros:

  • "The park is clean, tidy and spacious."
  • "Toilets were kept clean, checked 3 times a day minimum."
  • "Toilet block was kept clean."
  • "Toilets and shower cubicles were very clean."
  • "Pleasant and helpful staff."
  • "Beautiful area. Lots of facilities. All superb and clean."
  • "The park, the location the staff the showers all 5 star."

Cons:

  • "The club house was very poor and outdated... Not a lot of choices to entertain older kids."
  • "The facilities in the park are in desperate need of attention. They are dark, dingy and feel dirty."
  • "The rear toilet blocks need updating badly."
  • "Unfortunately the common Shower Block waste water and adjoining Chemical Disposal blocked on two occasions with the waste water allowed to run towards and onto our caravan pitch (G28) which became 'water' logged."
  • "The wifi reception was not good at all, a waste of money!!"
  • "Leisure facilities not open till 4pm till 7pm."
  • "The shower/toilet facilities need updating to reflect the rest of the park."

Staff and Service

Pros:

  • "Always welcoming with a friendly smile and positive interactions remembering us from the day before."
  • "Staff very well mannered."
  • "We were made welcome by friendly staff."
  • "Staff were pleasant."
  • "The reception were helpful when we needed them."
  • "The team managing the site are always really friendly and helpful too!"
  • "Friendly staff."

Cons:

  • "Games room was switched off and swimming was a bit pricey for what it was."
  • "Very noisy through the night - dogs barking, people walking past the pitch and talk loudly."
  • "Not all was available that was advertised no quads or 10 pin bowling the entrainment room is more for the younger ones as there is not much choice."
  • "Noise on site - completely over run by children, who shouting and screaming until late into evening."
  • "The staff are lovely but there is clearly no leadership in place."
  • "General maintenance of site totally lacking."
  • "Very noisy well after the 10.30pm noise advice on check in information sheet and no sign of any staff monitoring this."

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