Address: 159-161 Dalry Rd, Edinburgh, EH11 2EB, United Kingdom
Phone: +441315101105
Rating: 4.2
based on 90 reviews.
Photography Skills
Pros:
"Nicola is the most creative and crazy photographer I’ve ever seen."
"Nicola is very skilled with babies, she managed to get a lot of poses and set up perfect sceneries which made the pics beautiful."
"The images I then got to see were fantastic. Nicole has such a talent for angles and lighting."
"Nicola is extremely talented and helped guide me through the shoot so that I was confident with the photos at the end!"
"The photographs taken were fantastic and we were amazed at the results from the sitting which was a challenge with a lively dog."
"Nicola's photos were so stunning and her instruction was invaluable in the studio."
"I was gobsmacked at the quality of the pictures they captured."
Cons:
"The price we have paid for photos is shocking and we have now received these and they are no better than that of a photographer at half of the price!"
"They deliver poor non edited pictures late."
"When they did finally arrive they weren't framed as in the online deal and they were bad quality."
"On returning to review photographs November no editing had been carried out on the pictures."
"The better photos and the ones I liked were £75 each which I was not prepared to pay."
"When getting my make up and hair done Paulina made me feel like I was having a catch up with an old friend."
"The finished photos are stunning and I can’t wait to have them home."
Customer Service
Pros:
"Nicola and her team were very professional and patient with my dog Dillon at a recent photo shoot."
"Easy to book a suitable date and follow up viewing appointment and the final prints were back quicker than expected too."
"Great experience with Nicola photo shoot with my daughter and her puppy."
"The team were lovely, couldn't have been more helpful and really put me at ease."
"As soon as I prepped for my shoot I felt so comfortable due to the staff being so kind and professional."
"Super friendly staff and a very relaxing vibe in the studio."
"The studio staff are all very friendly, and Nicola was highly professional."
Cons:
"With the cost of living crisis upon us the last thing we expect is dishonesty and platform like groupon promoting it."
"Owner Nicola Bald called me today to discuss the wowcher I bought... She spoke to me in an appalling manner and was very fiery towards me."
"Unprofessional service, Nicola was extremely rude and nasty."
"Their customer services is SHOCKING. Everytime i call them it goes straight to answer machine."
"Atrocious customer service (very surprising considering the digital age we live in!)."
"I found the customer service appalling and the staff to be quite rude and abrasive."
"The staff are rude and unhelpful, there is no flexibility and it is their way or no way."
Value for Money
Pros:
"They also have different payment plans and facilities."
"Very friendly service and prices are reasonable for the quality."
"Friendly welcoming staff, always willing to find something that suits your style, choice & price range."
"I ended up purchasing 21 photos and was extremely happy with the results."
"The final product was so professionally done and I couldn't be happier with the results, worth every penny!"
"Great photos and friendly staff."
"Lovely photos and was shown some examples of finished photo to give us ideas for our selection."
Cons:
"I wish it comes with warning that refundable deposit has to be used for any photos enhancement."
"Firstly the cost of the photos is absolutely ridiculous and disproportionate to the cost of any voucher purchased."
"No transparency on price (indeed I got told prints start at £65 for one photo!!)"
"A company clearly out to fleece customers out of as much money as they possibly can charging no less than £60 per print and £90 for a single digital image!"
"Came across this studio on Groupon - BEWARE it's address is also FALSELY advertised there!!!"
"Please do not use their groupon vouchers as it is a scam to extract as much money from you as they can."
"To our shock, the owner has declined to refund the £35 deposit even after keeping all appointments as agreed."
Professionalism
Pros:
"You made an 82 year old feel like a million dollars."
"Just an absolutely incredible experience, professional and friendly throughout."
"Had a fabulous experience here, makeup & hair done, glass of bubbly & a relaxed fun photo shoot."
"Great experience for a puppy photoshoot, very patient with an excited and young dog and we have some lovely shots."
"The superhero photo shoot was great fun and very professional."
"My hair and makeup were done expertly, I looked amazing and the photoshoot was fun."
"I HIGHLY recommend Nicola Bald Photography if you want a professional, relaxing and friendly photography service!"