Address: Leysdown Rd, Leysdown-on-Sea, Isle of Sheppey ME12 4RG, United Kingdom
Phone: +441795507255
Rating: 3.8
based on 315 reviews.
Accommodation Quality
Pros:
"The lodge was amazing."
"We were in a gold plus caravan, couldn't fault the accommodation."
"Our caravan was lovely, spacious and well thought out."
"Caravan was very clean and very comfortable."
"We stayed in a platinum lodge, it had three bedrooms, three toilets, two showers, a bath, washing machine and dish washer."
"The caravan was awesome and we also had fully equipped kitchen."
"Our caravan was lovely, spacious, great shower room, 2 toilets, open kitchen and living area."
Cons:
"Very dirty caravan mouldy doors on shower."
"Caravan was dirty, looked like vomit all over the towel rail!"
"The caravan was very stinky and dirty."
"The caravan wasn't overly clean with mouldy pillow cases and mould all over the showers."
"The van we did get was dirty, cobwebs everywhere, crumbs all over the kitchen, hairs in the sink, beds dirty and unmade not even the toilet had been cleaned."
"The caravan was quite dirty still and dusty also in toilet wardrobe was broken."
"Club house smells like damp."
Staff and Service
Pros:
"The bar staff were so chatty and friendly especially lou, janine and Paul who were professional and organised but still found time to make us feel welcome and comfortable."
"Absolutely amazing was my first stay at this park and Tom on reception did an outstanding job to fix any issues I had right away or enquires."
"Big shout out to Tom on reception who has been a true gentleman and angel - helping us out with each and every query."
"Honestly a place to check out with your family the staff are amazing and always happy to help."
"All the staff have been friendly and helpful."
"The staff there are friendly and welcoming."
"Staff super friendly. Maintenance team excellent & promptly dealt with problem we encountered, again also very friendly."
Cons:
"When checking in five office staff clocked off during check in time so only one checking in customers."
"The manager is absolutely careless, rude and arrogant!"
"Staff at the pool really rude upon booking."
"Unfortunately the customer service was quiet rude and they said they will call if will be early. But of course didn't call."
"Reception girl needs training in personal skills."
"Staff didn't care - seemed to look after locals and their friends and not care about others."
"The swimming pool instructor (the lady) was so rude and the way she treating us was so frustrating."
Location and Accessibility
Pros:
"It's right near the beach and arcades and has shops just right outside the park."
"Location is great, a very short walk from beach which is pebbles and shells rather than sand."
"The park has plenty to do but if you want to venture out then it's just minutes away from all the amusements and the sea front!"
"The Park is located a 5mins walk to the beach."
"Really close to the beach and amusements."
"The location is really convenient, only 2mins walk to the beach, ample parking, clean areas, clean Caravan."
"Very accessible to the sea, but it is a pebbly beach with a very small beach front."
Cons:
"Not happy not true as advertised nothing do or no where to go.. But people was nice, truly BAD experience nothing to do for teenagers at all just 1 normal swimming pool."
"Isle of Sheppey not for us!! run down holiday park, very little to do."
"The whole place is a joke and I advise you spend your money at a proper holiday resort."
"Only arcades in the village nothing to do on park for the kids."
"The park itself is on a busy junction, right on top of the main drag of leysdown."
"The local beach wasn't all that with brown murky water and sharp coarse sand which is no good for anyone."
"The area itself unfortunately is run down and tired. Like a lot of UK destinations have had their peak a long time ago."
Facilities and Amenities
Pros:
"The pool had to be booked, but we managed to get a swim every day without too much bother."
"There is swimming which you have to book. A restaurant with entertainment and a bar, playgrounds, and more."
"The swimming pool is a highlight, with attentive and disciplined staff."
"The Entertainment Team were always welcoming and friendly, plus super good with the kids."
"The mini golf was lots of fun and the parks in good condition."
"The swimming pool and surrounding areas were all top spec, could not fault it at all."
"Safe space for the family. Bar, arcade and swimming pool in one building."
Cons:
"Crazy golf on site but actually they charge per person per game which not stated ahead of time."
"Disappointed with harts, they’ve gotten rid of pretty much everything, no buggy’s no more, got told no activities were on."
"The pool and facilities are quite dated."
"The only drawback was the entertainment section for kids."
"Dino cars were not available and this is why we chose this site but everyday they kept saying they were broken."
"Only down side was the price charged for pool we had 4 day pass for family we were only able to use pool 2 times a little expensive at £45."
"The kids parks need updating only really safe for 6 and above, under that age they can't climb up themselves."