Coombe Farm Organic (Delivery/Click & Collect Only) Reviews Summary

Quality and Taste

Pros:

• "The chicken was tender and with excellent flavor."
• "This Pork was also a massive step up in flavor and aroma."
• "The quality of the beef was fantastic."
• "The quality and taste of the mince meat and bacon rasher products was quite good."
• "The quality and taste is so superior to any other meat we have bought."
• "Quality and taste of the meat was excellent and knowing it came from a regenerative farm was important."
• "Quality produce! The only place I will order meat from again."
• "All the products have been in perfect condition before cooking and the meat has been first class."

Cons:

• "The Ham Hock was small and virtually inedible, with mostly tendon and fat."
• "The streaky Bacon was beyond inedible also, being so full of salt that it made me feel quite ill."
• "The three bird roast was excellent - long slow cooked. The gravy was disappointing."
• "The pork shoulder was delicious cooked slowly with garlic and herbs - once cooked it sat quite happily in a very low oven for over an hour while I cooked the rest of the meal."
• "The Ham Hock was small and virtually inedible, with mostly tendon and fat."

Delivery Service

Pros:

• "The delivery company had a slight hiccup, but a wonderful lady at Coombe farm stepped in."
• "It was packaged well, which was a relief cause the delivery company literally dropped it on the doorstep."
• "Great delivery service and enjoyed the new meat being delivered fresh and not frozen."
• "Easy to use website allowing future dates of delivery to be picked."
• "The food arrives safely and refrigeration is achieved by efficient packaging."
• "Their organic range far surpasses what supermarkets offer, and the meat arrives fresh and chilled."
• "The food arrived on time. It was placed where I asked it to be and was well packaged so was still frozen."
• "My meat arrived a whole day late and warm. The ice bags had melted in the depot where it had been held overnight."

Cons:

• "The DPD delivery service was a problem. The delivery kept getting postponed all day long."
• "I have tried a number of times to contact your company regarding the use by dates on some produce."
• "Unfortunately you don't get what you order most times even after complaining."
• "The product is excellent but what lets this Company down is their delivery. DPD do not appear to have refrigerated vans."
• "Sadly, we have found Coombe Farm Organic to be hit or miss as far as quality."
• "The box arrived quickly with everything still frozen. So far I’ve been very happy with the quality of the contents and I will definitely order from them again- reasonably priced and ethical."
• "I ordered a lot of food from here for my yard open day, the click and collect service was very easy to use with helpful and friendly staff."
• "The package was badly damaged on one corner and some items were begining to thaw on the hottest day of the year."

Customer Service

Pros:

• "I'm looking forward to ordering some more."
• "Complete satisfaction with the quality, choice, delivery, packaging and ethos of Coombe Farm Organic produce."
• "I have been buying my meat and poultry from Coombe Farm Organic for some time now and they are consistently brilliant!"
• "Quality produce! The only place I will order meat from again."
• "Excellent service. All items arrive fully frozen and are so well packed that they maintain temperature."
• "Coombe Farm is a real find! Clear and friendly website, good communications, efficient delivery service, thoughtful packaging."
• "I’m really pleased with my first order."
• "I enjoy making my own bone stock and the only place I buy my bones from is Coombe Farm."

Cons:

• "When I rang Coombe Farm to complain, nobody answered the phone."
• "All l can say is AMAZING!!! The delivery and product worth every penny."
• "I have tried a number of times to contact your company regarding the use by dates on some produce."
• "The pork shoulder was delicious cooked slowly with garlic and herbs - once cooked it sat quite happily in a very low oven for over an hour while I cooked the rest of the meal."
• "They keep sending me marketing e-mails even when asking them to unsubscribe on multiple occasions."
• "However, my chicken burgers were defrosted by the time they arrived with the diced lamb and pork cheeks being well on their way."
• "We were very impressed with the care with which the meat was packaged. We have eaten some steak and beef stew so far, and it's delicious!"
• "My Christmas order did not arrive that was due on 20th December. Although Coombe Farm fully refunded the order due to apparently issues with the delivery provider DPD."