The Vine Reviews Summary

Food Quality

Pros:

• "The food was delicious."
• "Food very good, hot and fresh."
• "My vegan burger was one of the best burgers I've had."
• "Ordered the Prawn cocktail to start, probably the best I have tried."
• "Food was delicious, my steak was cooked perfectly (rare)."
• "Absolutely beautiful venue! Good value for money and large serves."
• "Food was absolutely perfect as was the service."
• "We both had the catalan stew, which was a fish stew cooked with tomatoes and vegetables in it with herbs and spices...It was absolutely delicious."

Cons:

• "Nice venue but my food was disappointing. I opted for the Sunday Roast which I was really looking forward to."
• "The star was excellent. The main course was terrible I ordered peri peri chicken that was not what came out."
• "Sorry but I really didn't like my two courses of food I had here. The food tasted cheap and just didn't taste as it should."
• "Went for a drink only but had a wee spy at the restaurant and visually it looked AMAZING☆ Can't comment on the food though."
• "Usual corporate experience, service very good food fine but uninspiring."
• "Food barely warm. Struggled to eat the 'Thai sauce' on a piece of dry chicken! Get better in a Thai frozen meal."
• "The burger was incredibly dry, cooked to within an inch of its existence."
• "Went to bar area first waiting for a table at restaurant, was very busy but still got served quick and the food was great, had it finished in no time and wish had more now, will be back."

Service Experience

Pros:

• "The service was great with very friendly staff who catered to your needs."
• "The service was easily some of the best I've experienced. Attentive but not encroaching on our enjoyment."
• "The staff are extremely friendly and professional."
• "The food was amazing and the Staff were outstanding. Totally looked after us all day, never had service quite like it."
• "Staff were very friendly and the service excellent."
• "Staff were attentive, we did not book in advance and a table was available."
• "The staff are very helpful with smiley faces."
• "Staff very welcoming and friendly, nothing is too much trouble for them to serve you."

Cons:

• "Service, although generally pleasant, was slightly spoiled by one server being a bit condescending."
• "The service was very poor. Never anyone near at hand to request anything."
• "We were regulars when we lived in Prestwick and had many a good night here with friends. I was not impressed with portion size."
• "The service wasn't great there was no check back on our food."
• "Disappointed at choice of food felt that there was not enough plain fair most was chilli or marinated."
• "We were looking forward to lunch here today and went into the conservatory space at the Entrance to the restaurant. Two tables were full of empty plates."
• "Sadly felt rushed as limited time at meal due to a private, ticketed function coming in at 8pm however enjoyed the bar next door."
• "Staf found out it was my Birthday breakfast offering us champagne but as it was a little early they took the price of the breakfast off the bill. Fabulous, friendly service."

Ambiance and Atmosphere

Pros:

• "The atmosphere was a blend of classy and comfortable."
• "The place is so relaxed and has a great vibe."
• "I was made to feel so welcome from the moment I walked in with a friendly HI from the bartender."
• "Lovely atmosphere. They were happy to accommodate a large group of us including a baby!"
• "Beautiful setting and delicious food! Conveniently located with dedicated parking behind restaurant."
• "The decor is really nice, the vibe around the restaurant and bar is very welcoming."
• "The Vine is just beautiful! I love all the plants (real and almost real), ornaments and furnishings."
• "Love the layout and decoration of this restaurant. Hanging plants from the ceiling. Felt relaxed and jungle themed."

Cons:

• "A busy restaurant in a central location in Prestwick. There is ample parking at the back of The Vine. A beautifully decorated restaurant which has a nice vibe about it & the staff are lovely & can't do enough for you."
• "The atmosphere is very nice!! Don't hesitate to come if you want to have a romantic dinner or you want to hang out with friends ;)"
• "It's a very nice looking place, and the staff were helpful and friendly. Good choice of beer (innis and gunn on tap👍) and everyone enjoyed what they had to eat."
• "A mixed bag service wise: most staff very attentive, however a couple of surly staff."
• "Atmosphere is great, the staff are attentive but not in your face and the food is definitely better than normal pub grub, just not quite restaurant quality...yet!"
• "Tasty food, but small portions. High end of the price range but felt decent value at the end of the day."
• "Pop in last Friday for dinner with a Christmas gift voucher. My hubby & I fairly enjoyed the steak and side of lobster mac. Buzzworks always aim to please 10/10."
• "The Sunday Roast was excellent but we go to a number of the groups restaurants. What I like about group is the food excellently prepared and always comes nice and hot."