"Servers that dealt with us were great - helpful, friendly and welcoming."
Cons:
"Service was slow. We were told to wait at the front door to be seated."
"Staff clearly did NOT want to be there tonight. All looked harassed."
"Waiter wasn’t particularly helpful or friendly."
"The skinny young bloke couldn’t care less and took ages to get our pizzas when they were ready."
"The waiting staff was clueless, bringing the wrong drinks and asking my friend what kind of base she wanted her pepperoni pizza on…she ordered a gluten free vegetarian pizza."
"young waiter assigned to our table could not care less, or have worse attitude."
"The manager did not allow me to seat when a table was cleared empty."
Food Quality
Pros:
"The food provided by Zizzi's is always first class."
"The dessert selection, including tiramisu, cherry amaretto cheesecake, and a chocolate sundae, was equally impressive."
"Oh yes! One hell of an culinary experience."
"Food was delicious!"
"The food was fantastic and worth the wait."
"Food was out to us in no time, and it was delicious."
"The pizzas are fantastic thin and crispy with just the right amount of topping, the pasta too is fresh and tasty."
Cons:
"Generic food, overpriced, under-staffed."
"Very disappointed with my mixed fried seafood platter with ribbon vegetables. It was all so greasy and didn't look at all appetizing."
"Not even worth 1 star. I went with a group of friends and one of us ended in a&e from how bad the food poisoning was."
"Firstly the ‘double mozzarella’ chilli garlic bread had NO mozzarella but instead it was covered in chilli flakes making it far to hot without a single garlic flavour."
"Mushroom ravioli filling had the consistency of playdough."
"Pizza was horrible carbonara not even looks like carbonara."
"Food was not fit for human consumption."
Ambience
Pros:
"I loved the interior with the wooden split logs stacked on the wall."
"Sitting outside in a lovely sun greatly improved overall experience."
"The atmosphere was great and the booth we were sat in was comfy and clean."
"Peaceful atmosphere even though it's a bigger restaurant."
"Very noisy in there but makes for a great ambience."
"Love this restaurant! The food is amazing and the interior is very vintage/modern."
"Lovely dining experience, busy Saturday night but still had a nice vibe."
Cons:
"It was FAR TOO RAUCOUS, so conversation was difficult."
"Atmosphere is strange its like a tin hut..echoes."
"The atmosphere wasn't good either. It was noisy and loud."
"Place is very noisy maybe due to seating arrangement but very difficult to have a conversation."
"The restaurant is noisy and chaotic and felt like a school cafeteria."
"Major down side with this place is the acoustics, it’s very noisy and you can hear conversations from right across the room while not being able to hear people at your own table!"
"When we finally got seated, the seats are awful. Just hard wood with no cushion or padding."
Service Efficiency
Pros:
"Slick ordering via QR code and quick service."
"Been last two days served by David who was attentive and efficient."
"The 2 waiters were attentive, efficient & really nice."
Cons:
"It took about 20 minutes for someone to ask if we wanted drinks, another 20 minutes to place our food order."
"Poor service, long wait."
"Really really really slow service."
"Service was really slow, my son couldn't get chips at lunch time and my cutlery was dirty."
"Service AWFUL waited 30 mins for starters."
"Service was poor we waited over an hour for food to arrive."
"Waited 2 hours for my pizza and it was cold."
Value for Money
Pros:
"Used meerkats meals so excellent value for money."
"Good value!"
"Was pleasantly surprised by both the food and service which was all good from a quality, portion and overall value."
Cons:
"Zizzi will also throw on a service charge of 10% to your bill, which is optional but it's also a bit of a liberty."
"I felt it was over priced and wouldn't go back."
"The food was over priced for what we got and the drinks even more so."
"Average overpriced food. Garlic bread was burnt and didn't have either garlic or cheese."
"Food was decent, but expensive."
"The “sharing” dish of calamari was a rip off for how much we received."
"Food very good, we enjoyed massive garlic bread starters and creamy chicken pasta mains."
Cleanliness
Pros:
"Lovely place and totally immaculate."
"Given the current restrictions, everything was still amazing, very obviously clean and well maintained."
"I'm told the toilets in the women's were clean and sanitary too."
Cons:
"The table was not cleaned or wiped down from previous customers."
"The kerb appeal is awful. The pink canopies outside are disgusting! So faded and covered in bird poo."
"Service was really slow, my son couldn't get chips at lunch time and my cutlery was dirty."