Queens Head Pub & Kitchen, Gastropub, BBQ, Smokehouse, Garden Reviews Summary

Staff and Service

Pros:

• "Very friendly staff."
• "The owner and staff are all very friendly and accommodating."
• "Good choice of beer and wine and food and excellent table service whoever is on."
• "The staff and owners were extremely friendly and the food was delicious with a varied menu."
• "The charming interior is only bettered by the warm welcome, excellent service, and inclusive friendly atmosphere created by the brilliant staff."
• "Service was perfect, ambiance relaxed and welcoming."
• "The waitress was incredibly attentive and the service was very impressive."

Cons:

• "Staff seem pretty non-plussed."
• "Service was rude."
• "Food arrived before our drinks and everything was extremely slow."
• "We had three people tend to us, and when we ordered drinks it was passed between three people to deliver it."
• "Food was terrible and when we complained it was not well received."
• "Terrible staff, overpriced beer."
• "Extremely rude. Worst customer service I encountered in whole Chiswick if not in London."

Food Quality

Pros:

• "Best Sunday roast ever!"
• "Absolutely fantastic nut roast and pork roast."
• "Top notch GastroPub food."
• "The chicken burger was really good."
• "The flavours in the lamb made it an intriguing dish."
• "The Sunday roasts are best in the area."
• "The food is always absolutely delicious."

Cons:

• "Expensive and below average food."
• "Terrible food, either raw or burnt to a crisp."
• "Overpriced, small portions."
• "The mains ended up being a disaster."
• "Hamburgers inedible, and potato fries looked heated up twice and served."
• "Almost everything was excessively salty and the meat cuts were of inferior quality for the price."
• "Sunday roast lamb was really poor."

Ambience and Atmosphere

Pros:

• "Hidden away from the main High Road, this place is a gem, with a relaxed atmosphere."
• "Lovely homey feel about the place and very welcoming."
• "A gorgeous pub with a fantastic outdoor area that was wonderful in the sunshine."
• "Cosy pub with several rooms and great beer garden."
• "Extremely cosy and comfortable local pub."
• "Atmosphere was very calm and quiet!"
• "The pub itself is inviting and cosy with fireplaces."

Cons:

• "So freezing cold water, discouraging hand washing during a Pandemic."
• "**lots of fake reviews, people with no other reviews on their account, beware **"
• "Sad to say, this is doomed to fail. Very disappointing."
• "Menu very poor, some Mains out of stock by 7 pm."
• "Popped in for a late dinner and could hear the chef clearly annoyed they had to cook."
• "Molston Coors cheapest artificial-tasting (&fake Cornish) ale is not befitting such a lovely local."
• "Really disappointing evening on Saturday night. Had to wait an age for a table."

Value for Money

Pros:

• "The price is not too expensive for the quality of the food and service!"
• "Extra veg for free and, when you ask, they basically give you a whole extra roast just without the meat."
• "Many of the foods in the menu are great in quality and prorated with attention to detail and worth the price."
• "Very reasonably priced for the quality of food."
• "The food was delicious, generous and at a fair price."
• "Great food ('the best chips in London' according to my son - and we’ve tried A LOT)."
• "An excellent selection of Beers and Ales."

Cons:

• "Overpriced beer."
• "@ £26.40 for two large glasses of Marlborough Sauvignon Blanc - it isn’t cheap."
• "Wildly expensive Polish pub in w4."
• "We just had an immensely overpriced £40 platter that was barely enough for one person."
• "It cost £120 quid which I felt so ripped off."
• "Can be slightly pricey, but that does reflect the local area and quality of food."
• "Tad pricy for the smaller than average portions."