Address: Cowgate, Welton, Brough HU15 1NB, United Kingdom
Phone: +441482666700
Rating: 4.4
based on 213 reviews.
Customer Service
Pros:
"The customer service was spot on and the food was superb."
"Remarkable customer service! Nothing was too much!"
"The staff were amazing and looked after us really well."
"Staff are always so friendly and welcoming."
"Served at the bar by two different people who were very friendly and attentive."
"The staff are wonderful always making guests and visitors welcome."
"The staff were friendly and attentive but not suffocating and we are in a relaxed atmosphere."
Cons:
"We were moved from the first table we were seated at (4 seater) to a 2 seater and told that a party of 4 had reserved it."
"After ordering food, we waited a long time for a basic starter to arrive."
"Bar and waitress were not very good at communicating, our starter took about 45 mins to arrive after we ordered."
"Service was poor and at no point were we asked if everything was ok with the meal."
"Service terrible!! Came here for a lovely meal well lovely wasn’t the case tonight!"
"No offer of trying to rectify anything or even an offer of a drink by way of apology."
"The service is a bit hit and miss. The bar is sometimes slow for no apparent reason."
Food Quality
Pros:
"The food was excellent, we all had different and we were all served at the same time."
"Food is tasty and well presented."
"The food was seriously delicious and cooked to perfection. My steak tender; the best I have had in a long time."
"Lovely tasty food served including a good value child's meal, empty plates all round."
"Food tasted amazing! Arrived pretty quickly considering it was busy."
"The food was very well cooked and nicely presented."
"Food and drink was beautiful."
Cons:
"Food was underwhelming, veg was lovely and crunchy but roast potatoes were not soft in the middle and chewy as if reheated."
"The prawn starter portion were small and not value for money."
"The steak was tough and overdone, the oven chips were very few and the pea shoots looked like they had died hours ago."
"Absolutely awful service, over priced food."
"The quality of ingredients is low. They seem to be aiming for average with the quality of food if it is available."
"Fancy menus food terrible."
"Ordered fish and chips and received a piece of fish that was so overcooked that when I tried to cut into it it broke into loads of dry shards of batter - fish was non-existent."
Ambiance & Location
Pros:
"The pub is also dog friendly on the non carpeted areas."
"Nice nearby walks, and a very cute village, yet moments from the M62."
"Love the green dragon at welton 10minute walk from our house & whether it's for a celebratory meal our just nip in for lunch or drinks with the dog the food is always amazing, & the staff are fab well done Andy & team 😋"
"The pub is absolutely lovely."
"Great ambiance and pleasant helpful staff."
"Fantastic place to eat with a fantastic atmosphere."
"A perfect blend of traditional pub style with modern twists."
Cons:
"The place gas lost its sparkle, no atmosphere, no buzz, no friendliness."
"The only fault was outdoor seating area was a little too busy and it was pretty windy/chilly for my liking."
"Live music is nice, which they have on a Friday night. But it's always far too loud."
"Called in for lunch, if you like screaming kids and having lunch in a kennels this is the place to be."
"So, this is a tough one to write, because usually this is a pub with atmosphere and heart. But this experience was cold food and a freezing cold and drafty pub."
"The overall state of the room was disappointingly dated."
"The lack of heating in the room left me feeling like I was camping in an igloo."
Value for Money
Pros:
"Prices very reasonable which means good value."
"Two courses for £15.50 is great value."
"Not that expensive considering the quality of meals on offer."
"We took advantage of 30% off mains offer so good value for money too as prices are normally at the higher end for pub food."
"It's restaurant quality at a fair price."
"Everyone enjoyed their mains - fairly standard fare but well cooked and reasonably priced."
"The food is amazing and reasonably priced for quality."
Cons:
"For the price it was more of a let down, I had a large mixed grill from 3 John's last night for half the price and everything was just better."
"Maybe a little expensive for what it was."
"Unfortunately I won't be returning for food there. Really nice place, nice staff but our experience of the food wasn't worth the money."
"£14 for a plate of cold slop."
"What they charge is a bit excessive."
"How does a chicken and halloumi salad on a two course £15.50 price capped menu and a diet coke cost £23?"
"Cost of the surf and turf was £21 and it was unbelievably disappointing and I don’t think I will be returning not for the price of the food vs the quality you actually get."