The Coach Makers Arms Pub Marylebone Reviews Summary

Ambiance

Pros:

• "Feels like the perfect pub in a city setting."
• "A most enjoyable space to spend an hour or so on an early winter evening in particular. Away from the maddening crowds in Oxford Street."
• "Lovely interior with a country style."
• "Restaurant is light and airy with a lovely atmosphere."
• "Being a relaxed atmosphere away from the hustle and bustle of other parts of Central London, the bar is not very loud."
• "Gorgeous Edwardian pub in Marylebone, beautifully reworked by new owners in 2017."
• "Nice, quiet place to enjoy a pint or two over conversation."

Cons:

• "The girls behind the bar were miserable today."
• "It now looks like some early 90s 'theme pub' with false medieval lighting and wood panelling and awful dark grey paint."
• "Very very 'decorated' pub with sadly little original interior remaining."
• "It's now changed hands and all the atmosphere is gone."
• "Though a couple of glass perspex (literally two small ones) no social distancing, staff do not wear masks and come surprisingly close when taking orders."
• "It could be better laid out, however, as it was extremely overcrowded and nobody could get to or from the bar."
• "Biggest issue: They do not have an NHS test and trace QR code that everyone is required to scan before entry."

Service

Pros:

• "The staff couldn't be more helpful. They were very attentive and patient during our meal."
• "Service was warm, friendly and attentive, without being overbearing."
• "The team were fantastic throughout."
• "Professional and friendly staff."
• "Our server was friendly and asked after some minutes, if everything is fine and if we need anything else."
• "Service was wonderfully attentive without being intrusive."
• "The staff were lovely and attentive without being obtrusive."

Cons:

• "Poor communication, poor customer service!"
• "Following the theft of multiple items in one evening the staff commented that this event happens regularly."
• "Service was average, despite there were a lot of staffs taking care of us, they were not very attentive so was hard to grab their attention."
• "The staff are terribly unfriendly and incompetent of carrying out the simplest of tasks of booking a table."
• "Always a long wait for food and they always have empty beer taps."
• "Horrible service, very slow, food came in different times, with one person starting after all had finished."
• "Terrible experience. The service was nonexistent, our drinks were punctually forgotten."

Food Quality

Pros:

• "The food was fantastic - especially the chicken (which was so succulent)."
• "Food was excellent, well cooked and presented."
• "Fantastic lunch. Loved my glass of wine (roussanne/chardonnay) and lamb pie! Flaky crust, tender meat, and savory sauce."
• "The food was great, very tasty and worth the money."
• "The food was excellent from start to finish."
• "Food is fantastic too."
• "The quality of the canapes was excellent."

Cons:

• "Uninspiring menu; Value for money (For example, Baked Cod fillet £30 with extra for sides)."
• "Food menu is decent however pricey for a pub."
• "Meat fatty and not hot, veg uninspiring with the potatoes overcooked and the carrots and parsnips undercooked."
• "Unfortunately, truffle fries don’t live up to the expectations."
• "The 'beef' pie was actually minced beef and the fish my wife had was more batter than fish!"
• "Mediocre overpriced food."
• "The tapas food was dreadful - the peppers de padron were hot chilli peppers."

Value for Money

Pros:

• "The food was great, very tasty and worth the money."
• "The meal was very reasonably priced."
• "I would highly recommend as an affordable but special venue for an event."
• "Prices were reasonable - the variety of food on the menu was great."

Cons:

• "£20 for a glass of wine in a pub is outrageous."
• "It's about 25% more expensive (and it wasn't cheap before)."
• "Small glass of Rose wine - £8!"
• "The cheapest bottle of white wine was £28. Our burgers and fries were £16. That's not cheap."
• "Bill for 2 £145 for two and it was terrible value."
• "£75 a head with wine. Would I go again probably not."
• "Posh prices, tiny portions."

Location

Pros:

• "Five minutes' walk from Bond Street tube and slap bang in the middle of Marylebone's improvements."
• "Not far from Oxford Street if you need to be saved from shopping."
• "Great outside space with good views."

Cons:

• "This place needs to be closed while environmental health deal with the vermin issue - seriously please do not go there if you value your health!"
• "Apart from the convenient location there is nothing special about this pub."