GRO Coffee Reviews Summary

Atmosphere and Decor

Pros:

• "The interior design is simply outstanding it’s cosy relaxed and warm!"
• "Very cosy settings, lovely atmosphere."
• "The place has a good atmosphere!"
• "Fabulous, cosy atmosphere with welcoming staff and a wonderful selection of delicious cakes."
• "The atmosphere just epitomises everything a relaxed brunch should be."
• "The atmosphere is so cosy and welcoming."
• "The atmosphere is good too."
• "Great atmosphere quirky and eclectic decor."

Cons:

• "It's a bit on the expensive side but worth it. So much better than the chains and no more expensive."
• "It was really too crowded."
• "It can be very busy in summer."
• "It's a bit cramped, could be hard to move around with wheelchair/pram/mobility issues."

Service

Pros:

• "Staff are always polite, warm, and welcoming."
• "Lovely staff who welcomed us."
• "Staff were great with my wee one and very polite, food and drinks phenomenal as usual."
• "The waitress who served us was most helpful."
• "Lovely service in spite of the very - VERY busy sunny day."
• "Staff are very friendly and the food is phenomenal."
• "Very friendly and hospitable coffee house. The staff are very friendly and welcoming."
• "Great selection of desserts and coffee was nice. It was quite busy when we went but serving time was pretty fast."

Cons:

• "Definitely one of those Instagram vs reality places…. really disappointed."
• "Coffee cups chipped and I'm surprised whoever made the coffee found it acceptable to serve to a paying guest."
• "Service was slow, despite it being a Thursday morning."
• "The service was slow. They try to cram as many people as they can into the place."

Food Quality

Pros:

• "Absolutely superb Sunday Brunch, we went for the Stornaway Benedict and the Pulled Brisket, both were amazingly tasty."
• "Both times I have been the food has been incredible."
• "The food is incredible and the coffees."
• "Great macaroni and tried an organic cola for a change, which was a bit pricey for the size of bottle you get. However all very good."
• "The cakes are out of this world! Nice coffee's too."
• "Great food and coffee. Very very busy, booking recommended for every visit."
• "The hardest thing was deciding what to order as there are so many tempting offers!"
• "Had a Scotsman burger with chips and a pot of tea. Food was very tasty and very filling."

Cons:

• "Waited over an hour for my food to finally arrive. The pancakes were cold and dry."
• "The cakes and baking looked amazing but all uncovered in dog friendly environment."
• "Food spoiled by dog smell and dogs shaking rain off their coats onto food."
• "Definitely one of those Instagram vs reality places… really disappointed. Order didn’t have half the things I asked for on it."
• "Food was really well presented but pretty average."
• "Found the food to be pretty mediocre especially for the price."
• "Waited over an hour for a cheese toastie which we eventually cancelled."
• "The food and coffee was very good, with good portion sizes at a pretty good price."

Pricing and Value

Pros:

• "Price is affordable and I always enjoy going there."
• "The place is slightly more expensive than most but definitely worth it for a little treat!"
• "Excellent cafe/Restaurant tucked away in Irvine. It’s very popular, and it’s not hard to see why."
• "A way to do a coffee shop right. Strong personality. High service. Quality, interesting and well presented food."

Cons:

• "Very busy place so I forgive the waitress for forgetting one of our party’s lunch."
• "It was super busy inside and not very organised. Had to wait 45 minutes for a takeaway coffee - over £4 for an oat milk flat white."
• "It's a lovely cafe, always a good atmosphere, great food and lovely service. Dogs are allowed which is great if you've just been out a long walk or meet up with friends but don't wanna leave the dog at home. Can be very busy so going at less popular times is a good idea, however it's not usually too awful a wait on a table."
• "Nice place but probably a one off visit at those prices. 2 smallish burgers, 2 small cups of fries, soft drink & coffee £35!"