The Bach Reviews Summary

Service

Pros:

• "Service was quick, friendly and helpful."
• "Service is extremely friendly and usually manages no bother, however if it’s very busy sometimes things slow down a little."
• "Friendly, fast and efficient staff."
• "Staff are excellent, friendly and inviting."
• "The staff were very attentive and friendly so 5 stars all around."
• "Really friendly and nothing was too much trouble."
• "Service is super friendly and nice."

Cons:

• "It took 20 minutes for someone to come to the table to take an order for food and drinks."
• "Waited 10 mins before our order was taken then another 25mins before food arrived, and when it did, was luke warm, so disappointing."
• "We payed £9.50 for coffee, three chocolates and a 1 hour and 20 minute wait for food that never arrived."
• "Food was very good, but the wait was PUNISHINGLY long."
• "We were informed that we have to leave the table after 90 min."
• "Unfortunately where we sat upstairs didn't have air conditioning so was a little uncomfortable."
• "The staff, though pleasant enough, were distracted and inattentive."

Food Quality

Pros:

• "The poutine is the best I’ve had in the U.K."
• "Staff are super friendly, food is excellent and reasonable."
• "The food is quite sophisticated for the price."
• "The fish tacos were absolutely delicious!"
• "Food was delicious and they had a great selection of coffee."
• "Food is excellent and reasonable."
• "The food was fresh and really tasty."

Cons:

• "What we got was okay, but not as good as we expected."
• "The fries were reheated and overcooked."
• "The food was then cold when it got to us and really lacklustre."
• "The food was okay but massively overpriced for what you got."
• "The “warm salad” consisted of lazily chopped, undercooked butternut squash."
• "I ordered the Bach Burger as its a signature dish so it must be good right? It was pretty tasteless and the burger patty although not synthetic, was so dry i could barely speak after even with all the sauce in there and the fact that it was a bit undercooked."
• "The only downside - had to wait for the waiter to pay the bill almost forever."

Ambiance

Pros:

• "Audience is young, atmosphere very nice."
• "Kia ora first visit and loved it. Quirky surroundings."
• "Highly recommended as a lovely place to relax with a coffee or get a nice breakfast, brunch, or lunch."
• "Cracking atmosphere."
• "Modern and chic interior which makes the whole experience even better."
• "Beautifully decorated, like a TARDIS it's so much bigger and fantastic on the inside."
• "The venue is funky and the vibes are tasty too."

Cons:

• "Dog friendly, which isn't for everyone, but didn't cause any problems for us."
• "These weren't well behaved dogs, they were whining and barking and they fking stunk."
• "It wasn't for me. I love dogs, but am not keen on having them around me somewhere that serves food."
• "One of the toilets was blocked and the bathrooms were clearly not regularly looked after."
• "Parts of the restaurant seem airy and pleasant, but the area where we were sat was small, a little grubby, and awkwardly situated."
• "It could be a bit noisy during the daytime, and there is some `fry` smell exist in some areas."
• "The cooking smell was overpowering and ruined the visit."

Value

Pros:

• "The portion sizes are bang on."
• "Very reasonably priced too."
• "A bit on the more expensive side but you get what you pay for."
• "Good food all around. Great coffee. Reasonable prices."
• "Their prices are also very reasonable considering the quality of the food served."
• "Staff very friendly and prices very reasonable for the quality of what you get."
• "The food is excellent with a New Zealand twist. It's very tasty and filling without being too expensive."

Cons:

• "Food was good, prices were slightly expensive not bad though."
• "Unable to serve me a bacon roll due to being over age."
• "The food was okay but massively overpriced for what you got."
• "£13.50 ouch very not worth it."
• "The soft drinks are served in a very small cans and @£2.30 per drinks, are not worth the money."
• "The food is pretty average for the price."
• "Total bill £35 I actually thought it was very expensive."