Address: Hailsham Rd, Polegate, Eastbourne BN26 6QL, United Kingdom
Phone: +441323489520
Rating: 4.1
based on 214 reviews.
Service
Pros:
"Our waiter was a good guy we recognise him from a previous place that we had been too."
"Katie one of the waitresses is very welcoming and even remembered us from six months ago."
"The staff were really friendly. They just couldn't do enough for us."
"The staff were genuinely sorry about it and offered to comp the children's meals."
"Staff were quick to seat us and very welcoming."
"Lisa and the team were all fantastic and made me feel part of a big family and very welcome."
"Very welcoming staff very polite and happy."
Cons:
"Turned up with big sign saying BOOKINGS ONLY. Very unwelcoming and blocked passage way!!"
"Managers less than helpful they have a quiz on Tuesdays asked to sit further away as the mc is annoying and it’s loud when trying to dine was told there’s no other tables available."
"The lady at the bar was extremely rude and patronising."
"Staff not happy with me raising this and chef asked staff to tell me it was cooked."
"The whole restaurant is running half mast with the lady on the front line being rude and blunt."
"Looked nice on the outside, however as my family were already in the place we proceeded to walk to the table that I had seen them from a distance, only to be shouted at by a woman behind the bar saying 'oi what are you doing'."
"The lady serving us I found rude."
Food Quality
Pros:
"Unlimited breakfast for a fantastic price."
"The food was beautifully cooked with generous portions."
"We have just had an engagement lunch here the food was very good &, staff couldn't have been more friendly or helpful."
"The food was very good nice and hot."
"The food is great value for money and there are often new dishes popping up which keeps it interesting."
"Had cottage pie which was freshly cooked and very good."
"The pri pri chicken was lovely, juicy, good for money."
Cons:
"Had the mixed grill, not impressed!! Portion size small for the price."
"£100 for two dinners that were barely edible is a rip off."
"Ordered a pie and mash, pie was burnt and dry."
"The steak and pinot noir pie sounds very nice but actually was no better than the pie from my fish and chip shop."
"The food is subpar obviously either boiled in a bag or microwaved."
"The signature grill was £17 over cooked stingy and poor quality."
"Food clearly prepared and left under hot lamps for hours."
Ambiance & Cleanliness
Pros:
"Pleasant atmosphere."
"It's got a nice ambiance feel."
"My favourite part of the pub is the outside seating as it reminds me of the time I lived in Spain."
"Warm comfy feel with a great beer garden."
"The place itself is inviting and cosy."
"Lovely food a nice clean place lovely and polite service and the alcohol served out of the pumps is like amber nectar."