Treacle Mine Reviews Summary

Category: Restaurant Eastbourne

Address: Hailsham Rd, Polegate, Eastbourne BN26 6QL, United Kingdom

Phone: +441323489520

Rating: 4.1
based on 214 reviews.

Service

Pros:

  • "Our waiter was a good guy we recognise him from a previous place that we had been too."
  • "Katie one of the waitresses is very welcoming and even remembered us from six months ago."
  • "The staff were really friendly. They just couldn't do enough for us."
  • "The staff were genuinely sorry about it and offered to comp the children's meals."
  • "Staff were quick to seat us and very welcoming."
  • "Lisa and the team were all fantastic and made me feel part of a big family and very welcome."
  • "Very welcoming staff very polite and happy."

Cons:

  • "Turned up with big sign saying BOOKINGS ONLY. Very unwelcoming and blocked passage way!!"
  • "Managers less than helpful they have a quiz on Tuesdays asked to sit further away as the mc is annoying and it’s loud when trying to dine was told there’s no other tables available."
  • "The lady at the bar was extremely rude and patronising."
  • "Staff not happy with me raising this and chef asked staff to tell me it was cooked."
  • "The whole restaurant is running half mast with the lady on the front line being rude and blunt."
  • "Looked nice on the outside, however as my family were already in the place we proceeded to walk to the table that I had seen them from a distance, only to be shouted at by a woman behind the bar saying 'oi what are you doing'."
  • "The lady serving us I found rude."

Food Quality

Pros:

  • "Unlimited breakfast for a fantastic price."
  • "The food was beautifully cooked with generous portions."
  • "We have just had an engagement lunch here the food was very good &, staff couldn't have been more friendly or helpful."
  • "The food was very good nice and hot."
  • "The food is great value for money and there are often new dishes popping up which keeps it interesting."
  • "Had cottage pie which was freshly cooked and very good."
  • "The pri pri chicken was lovely, juicy, good for money."

Cons:

  • "Had the mixed grill, not impressed!! Portion size small for the price."
  • "£100 for two dinners that were barely edible is a rip off."
  • "Ordered a pie and mash, pie was burnt and dry."
  • "The steak and pinot noir pie sounds very nice but actually was no better than the pie from my fish and chip shop."
  • "The food is subpar obviously either boiled in a bag or microwaved."
  • "The signature grill was £17 over cooked stingy and poor quality."
  • "Food clearly prepared and left under hot lamps for hours."

Ambiance & Cleanliness

Pros:

  • "Pleasant atmosphere."
  • "It's got a nice ambiance feel."
  • "My favourite part of the pub is the outside seating as it reminds me of the time I lived in Spain."
  • "Warm comfy feel with a great beer garden."
  • "The place itself is inviting and cosy."
  • "Lovely food a nice clean place lovely and polite service and the alcohol served out of the pumps is like amber nectar."
  • "Nicely decorated pub with friendly staff."

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